About
Set in a beautiful natural settings of the Krakow-Częstochowa Upland, this hotel is located close in the village of Kroczyce and welcomes guests looking to spend an active holiday in the province of Silesian Voivodeship. Boasting views of Zborów Mountain, Hotel Ostaniec impresses with an array of activities. Start the day with breakfast in bed. Afterwards, you can rent a bike and explore the region or opt for a tennis match at the hotel. Guests are also welcome to use wellness center at the property, as well as an outdoor swimming pool. The hotel’s own garden and terrace are the perfect spot to read a newspaper while your children are having fun on the playground or bouncy castle. More family-oriented activities, such as table tennis, are also possible at Hotel Ostaniec.
63 Reviews
- Cleanliness
- 9.0
- Staff
- 9.3
- Location
- 9.3
What Guests Say
- “Beautiful position; lovely common spaces; excellent service and very good food”
- “I urge you not to get a massage here, especially if you are female.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Accessible Rooms / Facilities
- Pets Allowed
- Hot tub/Whirlpool
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Apartment
- Air conditioning
- Bath or Shower
- Carpeting
- Crib(s)
1/4Studio
- Air conditioning
- Bath or Shower
- Carpeting
- Crib(s)
1/4Standard King Room
- Bath or Shower
- Carpeting
- Flat-screen TV
- Hair dryer
1/4Triple Room
- Balcony
- Bath or Shower
- Carpeting
- Crib(s)
1/4Single Room
- Balcony
- Bath or Shower
- Carpeting
- Flat-screen TV
1/4Double or Twin Room
- Balcony
- Bath or Shower
- Carpeting
- Flat-screen TV
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What Guests Loved
Based on 63 reviews
Pros +
- Beautiful position; lovely common spaces; excellent service and very good food
- I urge you not to get a massage here, especially if you are female.
- Location. Free parking. Good breakfast.
Cons -
- The view from the window was spectacular once you looked beyond service buildings on left and the excellent but ugly solar panels on the right.
- Unfortunately there was a serious incident where my wife was indecently assaulted during a massage at this property. The staff and management did not take this seriously and did nothing to rectify this - instead choosing to say that my wife lied about the situation. When I reported this to the staff they laughed and shrugged it off. Even after the police were called to the property they did not take this seriously. My wife and I spent 2 hours the next day at the police station giving official statement. My wife is understandably emotionally damaged by this situation and we received nothing but grief from the hotel staff when reporting it.It is absolutely shocking that in this day an age an allegation like this is not taken seriously.If you are considering staying here please reconsider and please do not get a massage as it is not safe.
- Small room and bathroom. No air-condition. Poor wifi. No twin bed.
Beautiful position; lovely common spaces; excellent service and very good food
The view from the window was spectacular once you looked beyond service buildings on left and the excellent but ugly solar panels on the right.
I urge you not to get a massage here, especially if you are female.
Unfortunately there was a serious incident where my wife was indecently assaulted during a massage at this property. The staff and management did not take this seriously and did nothing to rectify this - instead choosing to say that my wife lied about the situation. When I reported this to the staff they laughed and shrugged it off. Even after the police were called to the property they did not take this seriously. My wife and I spent 2 hours the next day at the police station giving official statement. My wife is understandably emotionally damaged by this situation and we received nothing but grief from the hotel staff when reporting it.It is absolutely shocking that in this day an age an allegation like this is not taken seriously.If you are considering staying here please reconsider and please do not get a massage as it is not safe.
Location. Free parking. Good breakfast.
Small room and bathroom. No air-condition. Poor wifi. No twin bed.
outdoor pool was adequate, the sort you'd have in your own garden, however, there were no silly restrictions and it was quite adequate for 2 - 4 people to gently swim or float around; I guess if it was winter time the pool would not be in use. Breakfast was superb with plenty of choice, hot or cold. Dining facilities were great - a large restaurant + a large conservatory. The grounds of the hotel were superb and very safe.
Staff were not exactly brimming over with friendliness and helpfulness. We waited 30 minutes for our dinner on Saturday evening (only about five families in the restaurant and they had already eaten); hubby ordered burger and fries and I ordered a small salad. Hubby would say his meal was worth the wait but I wouldn't say the same for my salad. No aircon in the rooms which made sleeping very difficult. Polish summers are notoriously hot but no aircon anywhere.
the family rooms were spacious, the food (breakfast and dinner) was delicious, the restaurant design was welcoming, the staff was very helpful and engaged.
double rooms were quite small
A nice location near forests, a cave, rocks and castles. You can also rent out bikes for the day. The bed was very comfortable and the food we had for dinner was very tasty! The reception staff were also very friendly and helpful.
Very nice hotel with a unique location right next to a scenic park and trails. The spa is not large but also very nice - the whole hotel is very clean and has a unique vibe of tranquility.
Beautiful and clean nice facilities, very good and friendly service, and fair prices
Very nice room, spa, good breakfast, friendly staff!
Varied breakfasts, very good dinners menu, nice atmosphere, great location. Excellent spa massage, so comfortable jacuzzi area and great sauna rooms.Very nice and professional male staff (waiters).
super breakfastGreat dinnerlovely staff
radiator in room was fed by noisy water pipes.next door room also. constant low level water pumping noise was distracting.
Decent place, great location, close to the main hiking routes.
Tv signal was weak.
Very nice, friendly and outgoing service.Many parking spots for different size of cars-huge plus!
No negative remarks!
Pierogi with meat in the hotel's restaurant!!!
lovely breakfast. attentive service.
Exellend lokation, very nice staff
No idea
Very quiet and comfortable hotel, I would stay at this hotel again.
Very kind staff. Nice place.
I liked Spa availability
There was not much to choose on breakfast
The hotel ıs very near my Polısh familyTh room was OKThe breakfast was also OK
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Heated pool
- Kids' pool
- Outdoor pool
- Plunge pool
Fitness & Spa
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
- Lower bathroom sinks available
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 4 and above can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Location
Jaskiniowa 6, Kroczyce



