About
Papuga Park Hotel Wellness Marrakesz & SPA is a 4-star hotel offering free Wi-Fi, free parking facilities and a variety of spa facilities. It is located at the foot of Beskidy Mountains, of the Wapienica Valley in Bielsko-Biala. Papuga Park Hotel Wellness Marrakesz & SPA provides a variety of rooms with work areas, LCD TVs, and views of the area. Television sets can be rented. Guests can relax at the garden terrace while reading from a selection of newspapers provided. Indoor swimming pool, a spa bath, a tepidarium, a salt cave, aromatic steam baths and finnish saunas are available free of charge. Guests can discover recreation areas with cycle paths, tourist tracks, and the Wapieniczanka River with a dam. There is a stadium with a football pitch and a tartan racecourse nearby.
146 Reviews
- Cleanliness
- 9.5
- Staff
- 9.6
- Location
- 9.0
What Guests Say
- “Quiet surroundings, close to nature. Room size. Clean bathroom. Free parking on-site. Wifi was OKish. Sauna zone (nude one) was also…”
- “Very comfortable rooms, tasty breakfast, and great location. And what is the most important, the spa. Totally recommended”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Accessible Rooms / Facilities
- Hot tub/Whirlpool
- Airport Shuttle
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/3Pokój Komfort z jednym dużym łóżkiem lub dwoma osobnymi
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- Closet
1/4Pokój Standard Plus z jednym dużym łóżkiem lub dwoma osobnymi
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- Closet
1/4Pokój Komfort Plus L z jednym dużym łóżkiem lub dwoma osobnymi
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
1/4Pokój Comfort Plus S z jednym dużym łóżkiem lub dwoma osobnymi
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
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What Guests Loved
Based on 146 reviews
Pros +
- Quiet surroundings, close to nature. Room size. Clean bathroom. Free parking on-site. Wifi was OKish. Sauna zone (nude one) was also good as temperatures were good, no smell. Salt room to relax is great. Big inside swimming pool with good temperature water.
- Very comfortable rooms, tasty breakfast, and great location. And what is the most important, the spa. Totally recommended
- Good breakfast, nice pool
Cons -
- Restaurant food including breakfast is made from low quality products and is really low quality, especially for 4 stars hotel. No kettle in a room (and staff was not able to provide it). Sauna which is close to pool (not in a nude zone) was not working (so my wife who does not like nude zones was not able to have sauna at all). Staff has problems to speak english. On weekdays cleaning team starts cleaning 6:30 and pushes beds in the room next by. On monday they started to clean windows and do some maintenance without a notice. So we were listening to diesel engine whole day next to our windows. No electric heater in a bathroom so you can't dry your swimming suits. No clear schedule when some special programs are going on in sauna (you go there and find out that sauna is occupied for some program). Also one of the 3 saunas was not working on weekdays (was working on weekend). Oh and on monday pool and sauna opens at 15:30... so you simply can't have morning swim. In general it felt way lower than 4 stars compared to similar style hotels we have stayed during our travels.
- Pool and wellness closes early in the evening so if you arrive later, that's no use.Lacks a little cossines
- The jacuzzi has one big problem: there is no handle for going in/out. My mom had a big problem to get out.
Quiet surroundings, close to nature. Room size. Clean bathroom. Free parking on-site. Wifi was OKish. Sauna zone (nude one) was also good as temperatures were good, no smell. Salt room to relax is great. Big inside swimming pool with good temperature water.
Restaurant food including breakfast is made from low quality products and is really low quality, especially for 4 stars hotel. No kettle in a room (and staff was not able to provide it). Sauna which is close to pool (not in a nude zone) was not working (so my wife who does not like nude zones was not able to have sauna at all). Staff has problems to speak english. On weekdays cleaning team starts cleaning 6:30 and pushes beds in the room next by. On monday they started to clean windows and do some maintenance without a notice. So we were listening to diesel engine whole day next to our windows. No electric heater in a bathroom so you can't dry your swimming suits. No clear schedule when some special programs are going on in sauna (you go there and find out that sauna is occupied for some program). Also one of the 3 saunas was not working on weekdays (was working on weekend). Oh and on monday pool and sauna opens at 15:30... so you simply can't have morning swim. In general it felt way lower than 4 stars compared to similar style hotels we have stayed during our travels.
Very comfortable rooms, tasty breakfast, and great location. And what is the most important, the spa. Totally recommended
Good breakfast, nice pool
Pool and wellness closes early in the evening so if you arrive later, that's no use.Lacks a little cossines
Very friendly staffThe temperature in the jacuzzi and in the pool is higher, a big plusThey opened the pool for us earlierFantastic breakfastBeautiful interior
The jacuzzi has one big problem: there is no handle for going in/out. My mom had a big problem to get out.
The wellness area and spacious swimming pool is truly exceptional!Reception staff is professional.
Waiters do not speak English and do not seem motivated to serve guests ...
Spa and wellness with its quiet rooms and massages, restaurant and its great food, big rooms (comfort plus), friendly receptionist and enough parking space.
The beds could use a renovation and breakfast options could have a simple description of some food items. At least for sauces, jams and similar.
swimming pool and the way it is decorated breakfast is quite good and restaurant as well has nice food
no proper place to seat near sauna no free water available at spa area a bit outdated rooms. In my opinion a bit overpriced for biesko biała
I liked the cleanliness and the location
The pillows were too soft and we wanted to book some SPA treatments. Everything was booked and we couldn't
Generally, the hotel is nice.
I booked and paid the full and non-refundable amount for my stay and I didn't find the room as written in the room description, and the hotel was full and I couldn't get the room as I booked!
Good wellness area and restaurant
Very small room and bed
Breakfast was very good, great choice all fresh and delicious. Great swimming pool and sauna, really relaxing.
lack of electro sockets for charging electronics near the bed ot night table
Very beautiful hotel. And spa. Breakfast was great. Convinient car parking next to hotel. Restoran was also great.
Nothing to complain
Everything was perfect, starting with a very kind lady at the reception, following the nice, clean room with A/C, relaxing in wellness and the pool and ending the next day with perfect breakfast with so many options to choose from. 20 mins from beautiful Szczyrk mountain resort.
All was great - hotel, room, wellness zone, breakfast and restaurant itself
One minus is that water in shower was not flowing to the right place, but directly to the room which makes taking a shower almost impossible. This problem was known by hotel staff but we weren't warned in advance
Very nice and clean hotel in silent area.Comfortable and spacy room.All staff super friendly.Wellness and breakfast exceptional.
Nice hotel with small wellnes, kind staff, very good breakfest
Excellent SPA. Very relaxing, peaceful surrounding. Free parking and great location.
Friendly staff, good restaurant, fantastc wellness center
Great spa and garden, very nice breakfast, spacious room.
Do not recommend soups in the restaurant.
Everything was perfect as always. Perfect spa. Excellent breakfast and delicious dinner.
Everything was perfect just one device. Change your cutlery. You have perfect service, dishes and tableware. Only cutlery are really cheap and do not look nice.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Heated pool
- Indoor pool
- Pool with view
Fitness & Spa
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
- Accessible parking
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 4 to 9 can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. Children age 0 and above stay free with extra bed. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
1. Parking around the property – included in the room rate; 2. Buffet breakfast served: Weekdays and Saturdays: 7:00 AM - 10:30 AM Sundays and public holidays: 8:00 AM - 11:00 AM; *Easter, Christmas, and New Year's Eve opening hours may vary, and the property will inform all guests in advance. 3. Verbena Restaurant open daily during the following hours: Monday – Thursday and Sunday: 1:00 PM - 10:00 PM Friday – Saturday: 1:00 PM - 11:00 PM To book dinner, please contact the reception. A la carte menu available upon request, no reservations required. Last order 30 minutes before the restaurant closes. 4. Marrakesh Wellness & SPA opening hours: Weekdays: 3:00 PM - 10:00 PM Saturdays: 10:00 AM - 10:00 PM Sundays and public holidays: 9:00 AM - 8:00 PM Wet area for hotel guests: the swimming pool and jacuzzi are available weekdays from 7:00 AM. Please contact the main reception, which will grant access to the designated wet area after completing the appropriate declaration. *Easter, Christmas, and New Year's Eve opening hours may vary, and the hotel will inform all guests in advance. 5. Smoking is strictly prohibited in the room. The hotel has designated smoking areas. The fee for smoking in the room is PLN 500, which will be collected during your stay or upon departure. 6. Upon guest request, we can provide a kettle and cups in the room. This request should be communicated via email or upon check-in. 7. Upon request, the reception desk provides a safe for securing valuables. We will explain the rules during your stay at the hotel or in individual correspondence. 8. Pets are not allowed at the hotel. If a pet is brought into the hotel despite this ban, the hotel reserves the right to change the room and charge additional fees related to the animal's accommodation. 9. This facility is a Wellness & SPA facility, and it is normal to wear bathrobes while moving to the Wellness area. However, bathrobes are prohibited in the café and restaurant – casual attire is required. 10. We cordially invite you to book treatments and therapies at our Wellness Marrakech in advance. This will ensure your reservation is made at a time when you have the greatest availability during your stay. 11. In accordance with good practice, the saunas are a nude area accessible to adults. The Wellness Reception will provide appropriate pareos to cover intimate areas. If you have any questions regarding this matter, please contact the Wellness reception during its opening hours. 12. Upon check-in, the reception will ask you to present your ID. 13. If you are staying at the property with children, please remember that the property is legally obligated to apply standards for the protection of minors, establish the identity of minors, and determine their relationship with the adult with whom they are staying. Completing the appropriate data on the registration form is the responsibility of those checking in with children. 14. In accordance with Polish law, TO RECEIVE A VAT INVOICE FOR A COMPANY, you must immediately submit your company details, including your Tax Identification Number (NIP), and an email address to which the invoice will be sent after your stay within 24 hours of making your reservation. Failure to provide this information within the specified timeframe will prevent the issuance of a VAT invoice for your company; a personal invoice will be issued. 15. Maintenance work of the jacuzzi will be carried out from 04/05/2026 to 05/05/2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Location
Zapora 3, Bielsko-Biała