Seeschloss Schorssow

Location, food, service was good

The SPA was to cold

Nice garden & location at lakeside. Quite respectable breakfast.

Pretentious but cheap fake luxury inside. Lacking real charm, rude staff, far too expensive for what you get.

Breakfast excellent - was not informed that there was no lunch and dinner.

My room mattress was not good for my back.

Great location next to a lake. Very nice facilities (sauna, small indoor pool, etc)

The room was spacious and cleanThe view so beautiful

Location was not so good

Very friendly welcome. We were given a large comfortable room in the annex. I enjoyed a peaceful walk, an evening swim in the lake and an ample cold platter evening meal because the restaurant was closed. The following morning we enjoyed a good breakfast, another peaceful walk and a swim in the hotel’s lovely pool.

Great location by the swimmable sea, great ambience and a very nice spa area.

One of our bathrooms had a fair bit of hair from former visitors. The restaurant took almost an hour to deliver our meals (we have 3 kids) with only approx 10 other guests and the quality was not great.

Great location. Room very clean and well equipped. Great use of the pool too.

Very expensive. Restaurant closed Saturday to Tuesday so closed when we were there.

We booked just one night as we needed somewhere to sleep before the Rostock ferry to Sweden departed. Good location for that (if you don't mind driving 10-15 kilometers on country side roads) and nice surroundings. Check-in until 11PM possible. Friendly ladies in reception at both checking in and out. With a mix of German and English we understood each other.Room was ok, good with mosquito net so that the window could be kept open during night. Bathroom nice, perhaps on the smaller side.Nice terrace with lake views for breakfast.Cold breakfast buffet was ok although plates were often empty (also see below).Private beach (tiny) by the lake, looked nice, did not use. Did not use the SPA facilities since we arrived in the evening and it was closed (noticed that id does not open until 15:00).

As many others have commented, breakfast is over priced. For €18 per person it is not unreasonable to expect warm meals and table serving. Not even a coffee menu was offered - just plain coffee with cold milk on the side. Understaffed - during our stay the breakfast room was staffed with one single person who tried to keep up refilling the plates on the buffet and cleaning the tables for new guests- a very difficult job. A slight disappointment was that the restaurant was closed, they have Ruhetag 2 days a week (Mondays and Tuesdays) - maybe a bit strange in the middle of July when many are travelling. There is a cafe but there they only served tea/coffee and drinks and not possible finding a restaurant without getting in the car for at least 15-20 minutes.House and garden is really nice but need a bit attention / TLC. Some of it is just simple things like keeping the walking paths and lawn free from leaves and withered flowers and the outside stairs clean from moss in a way so that the place feels looked after.

Location and setting were great and really the main attraction. Sauna & steam room very modern and nice. Gardens nice to relax in with great view to the lake. A couple of the staff were nice and friendly however the majority were not and let the experience down.

Many things did not meet our expectations - most of all the extra costs and rude and unprofessional staff really let down our experience. We had to pay 35 EUR extra for a cot! We have never had to pay for this in hotels before - they always offer it free of charge. The reason we were given was to cover for cleaning costs! First room was small, had no black out curtains or AC and in direct afternoon & evening sun - room temperature must have been +35C when we arrived and there was no way a toddler could sleep comfortably in these conditions. Asked for a room with AC, black out curtains or less direct sun - no rooms in hotel have AC or black out curtains - something unthinkable in a so called luxury hotel. We were offered a bigger and cooler room (room 214) at 10 EUR extra per night. There was a nasty drain smell coming from the bathroom however we had to accept this as no other option. The room was big and could be charming but it is not cosy - only 1 painting on the wall and otherwise felt very empty which is a shame as it has so much potential - like the rest of the hotel. Brightly coloured (blue and pink) cheap perfumed liquid soaps in the bathroom and a shower cap - no shampoo, conditioner, ear cleaners etc that you would expect in a hotel. Only one of the two windows had an insect window cover - with no AC the hotel needs to step up its game with things like this. Breakfast was 18 EUR per person - the price does definitely not meet expectations. we stayed 3 nights and there were recycled egg muffins and other food from the day before. One day we had to ask for bread, milk etc - customer service terrible! Made to feel we were not welcome and whatever we asked for was met with silence and a huff! We saw the guy running the hotel come in to the breakfast room and completely ignore the waitress working there whilst taking a pot of coffee - can see the bad attitude starts at the top and trickles down. Too bad as otherwise a lovely place and setting.

The hotel is next to a Lake. Good view.Staff are friendly and treat their customers very well.

On a sunny day the room was bit hot. Opened the windows to let the cool air in and there were mosquitos.Surprised to see an above average hotel without A/C.The restaurant is subpar with very limited options. And couldn't take a reservation for dinner in the morning when the closest restaurant is 5KM away.Breakfast quality is poor.Couldn't use the spa because they don't run Sauna during summer months when it's hot. Well I am wondering, what did I pay for :shrug: and no massage services available.

The property is nicely situated with great potential. Wedding facility in summer. This hotel could focus on good cuisine and SPA in winter and autumn

The staff speaks little English or not at all. The exception was one gentleman at the reception who kindly welcomed us and informed us about the most important things in the facility.The kitchen is very average and you could do something special here. Cold water in the pool. Making reservation via booking you get a room in other building not in the castle itself.

Location secluded in the nature right by a lake. Sauna and spa with direct access to lake. Great on-site restaurant and breakfast.

Possibility to go 15 meters and swim in lake directly from sauna building

Location is great. Very quiet.

An elderly lady at the reception (short dark hair) was very unfriendly.

The garden

The lake is awesome and great for swimming!

the accommodation could be more soundproof

Beautifully, well kept property

Amazing staff

Very good