Annexe by Hôtel La Réserve

The hotel was really cute, very authentic. We had a wonderful view of the lake, parking was free and available. The restaurant was excellent!

Upon check in we were told about breakfast, as included, and made available as our tour group needed. When we checked out, we found out breakfast wasn't free. Had I known that, I wouldn't have used the breakfast bar, for my single muffin, because I don't eat breakfast.

Good, over all with the front desk employee's accommodativeness, attentiveness, and flexibility.

I think the male restaurant manager is a little curt and lacks politeness in his customer servicing.

Location

Noisy. A bit dusty. No check-in

nice hotel overlooking the lake. comfy reasonable size room with balcony, good restaurant

when the restaurant was closed (not open every day) so was the bar.Unable to get a taxi to take us to a restaurant in town got absolutely soaked walking there

Great location, very friendly

Slightly odd check in system but we got there in the end.

the service and location

a little noise from the traffic but price to pay being in front of the lake

The location, opposite the lake and close to the town, is perfect. The room facilities and particularly the shower, were excellent. We had a very lovely welcome from the lady who seemed to do everything, and decided to take the breakfast, which was very good, and included freshly cooked scrambled eggs and bacon made to order. We very much liked this hotel.

I liked the room, the decorations, room was clean.The lobby is very cute and cosy decorated I like the fact that they organized breakfast in a way to avoid waste - everything was delicious.

I didn't like the big gravel terrace in front of our small balcony that had a lake view.

Amazing and friendly staff which supported us in all our needs - including speaking English :DThe hotel is in front of the lake, and very close to the city center!

Maybe some more patisserie variety in the breakfast would make it even more special ;)

Location. It was overlooking the lake. It was easy to book in out of hours as they sent a code to your phone for the keypad Very clean

Great location opposite the Lake. Great room. Great restaurant. Staff excellent.

Location excellent with parking facility just in front pf the hotel. Friendly staff, excellent dinner and breakfast. Quiet, well isolated room .

Located nearby the lake, parking facilities in front of hotel (if you are lucky). Good breakfast. I also has dinner in the restaurant. Was ok.

I knew the room would be not that big, so that's no issue. But: there was a terrible cigarette smell in the room, that was not very welcoming. It was better after opening terrace door, but the smell never went away completely.

Good location, nearby ample parking. Room was small but clean, and even on the street side it was quiet. The ladies on the staff were very friendly and helpful.

The reception desk is open only sporadically. Beware, the free WiFi is "not secure". It would be nice to have an afternoon beer, but the restaurant has only limited hours, had to go elsewhere for refreshments.

Clear communication the day of arrivalRoom was clean, bathroom goodParking not an issueIndependent hotelKeyless check-inAll-in-all totally ok for this price

I prefer more low fat options at breakfast and more fresh fruit but I'm pickyRooms were noisy as you could hear neighboursBeds are too soft for meKeyless check-in (no one at reception) but then again this is a family-owned business so they have to use manpower there where it is most needed

The hotel was extremely cosy. The lighting, decor and seating in the lounge area was all perfectly done in wood and leather, with throws and blankets.The room was slightly small, but complete. It was spotless, with no sign of dust or damage.Will happily choose the same hotel next time.

For the sake of finding a fault, all I have is that there were limited options for vegans.

A nice hotel with welcoming owner. Our room had its own balcony which had views of the lake. Breakfast and dinner were great. Good value for the location which was at the centre of everything.

In summer, the parking in Gerardmer is manic. We pulled up onto the sidewalk in front of the hotel but it is possible to find NO PARKING SPOT WHATEVER within walking distance. The "free onsite parking and parking garage" listed were not offered if they existed. The hotel seems to close just when guests would arrive. I was told that a door code text had been sent to my phone - a bit late as it was my home number and I was in France. That needs organising a bit further in advance.

Great contact from the hotel reception letting us know how to access the room outside their normal hours. Free parking outside. Balcony with lake view although we didn't use it much.

Lack of Aircon as it was very humid. No lift so had to use stairs.

Very nice staff, clean and nicely decorated rooms. Very cosy ! Nice products and variety for breakfast

The view on the lake is superb. The host was very nice and friendly.

The bed was squeaking a little but that was not very disturbing.