Hotel Vilar Riu de Baix

normal.

Very unpleasant reception staff, especially Mr. who received usUncommunicative and very cold.Not so the rest of the staff, both restoration and cleaning, good professionals.

The room was spacious, and well designed. The view is beautiful and you can really relax. The bed was comfortable and the sheets felt good. The heating system worked very well. Also, the lady in charge of breakfast is adorable.

There's gonna be 3 parts here:1. The intendant.I arrived by bike at 3pm (as communicated before arrival) and no one was there. So I had to call a lady for her to inform the intendant to come. The guy arrives, barely says hi, opens the doors, sees that I'm with my bike and doesn't even look at me in order to help and goes to sit at the desk. He then does the check-in in the most minimalist way and doesn't show me to my room or try to help with anything. Remember we are talking about a 4 star hotel... And at checkout, same stuff, doesn't ask how my stay went, and didn't even look at me when I gave him room for his car on the road with my bike... Either in a massive depression, or a giant prick.2. The hotel itself.If you are looking for calm and peace, this is the right place, as the hotel is 1,5km away from the village. As I came during the winter, the hotel restaurant was closed which left me with the option of going to town to eat somewhere and come back at night with little light on the road, or go to the supermarket in the afternoon grab something for dinner, with a microwave as only consolation in the hotel. Furthermore, as everything is closed during the winter, the spa was closed too, and the pool as well, this was a bummer.3. The equipment.The room was nice and tidy but things could have easily been better. There was only 1 towel for the shower (the 2 star hotel I just left had 2), the minibar was ridiculously empty (and made a lots of noise during the night), and the bed sheet surrounding the bed frame had stains that didn't go away from washing them it seems.

The Hotel itself doesnt meet the 4* criteria from far, the cleanes was bad especialy in the bathroom and toilett, the staff starts to clean the rooms at tam but you could hear all the carriages running down the floor , the hotel os more ljke 1980 standard for 3*, breakfast is cery limited ...allmost nothing, nor even eggs ?? Its huge difference compate to photos on the web, frirndly staff but overall very dissapointing

Everything

Pool, room cleanliness, breakfast included with gluten free option.

Terrace to room overrun by olive tree. Nuclear plant down river.

Rather not comment

Location should have stated that it was on a steep mountain/hill, not ideal if you are senior.Lack of bar & restaurant even though covid has been eradicated for at least 12months. Coffee bar didn’t have coffee /tea facilities when ask was told there was pods there(only 1).The smell in the corridors to the rooms very unpleasant . The breakfast staff were pleasant and amiable unlike the male receptionist.

Comfortable bed , lovely staff, air con very good, room with patio view of pool.good coffee

Road access to . narrow with blind corners initial receptiom guy seemed offish..

quiet, covered parking for motorcycle,

rain

quite place, nice surroundings

no evening meal on offer

Location was perfect, very quiet

The breakfast could of been better, lacking selection , the male reception wasn’t very inviting, he didn’t smile once. And the bad smell walking to the room

We loved the view and the breakfast was really good

The receptionist could have been more friendly.

Good breakfast.

Perhaps the offer of more coffee would have been nice at breakfast. The receptionist seemed rather unfriendly. With a hard, penetrating stare. But he thawed out eventually. The bar and restaurant were closed throughout our stay. The minibar was not topped up on one day, so we had no water.

The bed was comfy

Receptionist was hard work at check inBreakfast was very minimal, although the coffee was nice Location in the middle of no where

clean

Grumpy staff, tired decor. no evening food…

Large room with balcony. Quiet. Pleasant location out in the countryside. Secure overnight place for bicycles not a problem.

Air-conditioning in original room not working - then given room (with working air conditioning) with view onto side of large marquee erected in grounds. No restaurant (in fairness the information doesn't say there is - but there was when we stayed here some years previously) and it's quite long way out (to cycle) back into Flix. Breakfast felt a little as if it was being rationed out.

Location is quiet and picturesque.

Reception only manned about 2 hours a day, given your own front door key to get in and out. The room was tatty and dated. The bath/shower fittings were rusty and did not function as they should. The balcony was covered in an overgrown olive tree and never swept. Ants in the room on several occasions. No bar, restaurant shut down years ago. The gym had 3 pieces of equipment and the spa was not ever open or offered, and was in a terrible state when we looked at it. Oh and be prepared for school groups that obviously keep the hotel running as there is no-one else there (noisy). Sadly not a 4* anymore.

modern

remote

The room was lovely & great view

Location was perfect for my work. It is a quiet place in the hills.

Tot en general

Res

Exceptional