Hotel und Berggasthof Spießberghaus am Rennsteig

Disappointing Experience – Lack of Basic Guest Support

Nowhere in the property description was it mentioned that the hotel is only accessible by private vehicle. Public transportation only goes as far as the main Friedrichroda station, after which you're left with a 7–8 km walk. Popular cab apps don't work in the area, and no clear taxi information is available online.I was in touch with the hotel from morning till afternoon trying to find a way to reach the property, but instead of offering helpful solutions, the staff simply kept repeating that there's no way to reach the hotel via public transport. Once I arrived at the Friedrichroda station, I called again, hoping for some assistance. To my surprise, the staff was incredibly rude — not what you'd expect when you're about to pay for a stay at their hotel.No help was provided until I broke down in frustration and started crying after hours of travel. Only then did they finally send a taxi to pick me up. The most disappointing part was that many of the staff members could speak English, but they chose not to help or communicate properly. It felt like they would have preferred to send me back to Berlin after a 5-hour journey.Dear hotel management: please remember to treat your guests with empathy and kindness. Traveling is already stressful — don’t make it worse with a lack of support.

Gorgeous setting in the woods on a mountain with lovely down valley views. Comfortable very clean wood siding rooms. Loved having a restaurant on site for the evening, good prices.

We had to go to the restaurant to use the wifi as it didn't reach our room behind the main building, which meant only when it was open in the evening did we have wifi and I use it for work. It is quite a long ways to get to it if you are day tripping to other locations but at least the drive is beautiful. be sure to watch for road closures affecting your route.

good cozy stay, Small but fully equipped kitchen, stairs to your bed as its in the loft. garden in the outdoors for a nice cup of coffee.

- a lot of free Parking space;- clean rooms;- a huge forest nearby, really quiet;- breakfast was good;- free Wi-Fi;- traditional German restaurant in the hotel.

- some rooms are tiny; - there are some stairs, which are pretty steep - consider renting a guest house at the hotel area;- some facilities are somewhat old fashioned, but are well kept.

The breakfast buffet was plentiful with many different choices. The dining room was large, clean and the view through the windows was spectacular. The room was clean and seemed to be freshly painted. Again the view over the mountain and into the forest was lovely!

nicely located in the thuringian mountains for hiking, biking or just enjoying the nice views andquietness. Restaurant has good food and kitchen Open from 1700 until 2000.

a few sunlounger would be nice

Secluded place, right in the middle of the forest. Plenty of space for hiking and for playing with kids.Quiet and relaxing environment. Very good coffee.

Quiet hotel in the Forest. Exceptionnal breakfast, and good restaurant.

Clean room and peaceful ☺️ location

Excellent !

Maybe the final km on the road could have been desnowed

Sehr ruhig

Superb

Superb