Ferien Hotel Rennsteigblick

Great breakfast! Very varied and rich.

No staff and food in the evening. Just quick pizza and such. The bartender did everything so ordering takes a long time and the food service is very very basic. No wonder - The poor guy was not hired as a cook/waiter/bartender/receptionist.The building felt old and the room too. But not good antique old, but … old concrete building… Toilet was moving and overall it wasn’t very clean. Or perhaps it was just the age of things that made them look less clean?

Worst hotel I have ever dealt with. Please please please do not book here. There are far better options around and much closer to the motorway as well. We’ve clearly selected our arrival time and they knew we are arriving after 1 am. The hotel was literally closed, no one answered the door and the number they had on their door for ‘emergencies ‘ but no one answered. Imagine if you had to go out for a cigarette or a short walk after 8 pm and you forgot your keys in. You would be locked out and not able to go back in the hotel until 6 am!! Its also not safe as there is no one there in case of emergiencies as they close their reception at 8pm and no one answers after that.So if you cant arrive during those hours you are pretty much left outside. Not to mention that they speak 0 english and they message you in german and they were very rude when I explained them the situation. Please Stay away from booking with them. Apart from unprofessional they are extremely greedy, they had the audacity to charge us even after not being able to check in and use the room and had to pay for a room at an alternative hotel.

This hotel has no supervision and I hope you dont have the audacity to come back with a reply and lie. There was no one there! No one!Shame on you. Hotels like this should not be allowed to operate

The hotel is high and on a ridge so every room has a good view. The breakfast buffet was the best I have seen for some time.

Reception liar

One red hair liar who told me that hotel is fully booked (by extending my stay). However I could book my stay on booking.com.

The resort is located in a beautiful and quiet place. The room is well-equipped and clean. The food is varied and of high quality. The price is very reasonable.Feedback

Quick check-in. Accommodating our vegan diet, trying to find us a conference room even though they don't have one. Nice view from the rooms. Sauna is available.

No conference room. Pictures show the pool but it was not working. Bad internet. Receptionists are not available until the afternoon. Impossible to reach them over the phone. I forgot an item in the room and of course, no one responded to their phone numbers. The cleaning lady probably just threw my important item away. I called the manager he responded after one day of calling him and he said he will let me know what happened with the item. He never called back.

Staff are very welcoming helpful and polite

Halbpension plus

very friendly staff

the quality of food had room for improvement

Lovely location and was not to far from the motorway on the way to Poland

No negative points

Very good

Good

Pleasant

Superb

Good

Superb