M13 Hotel

Absolutly awesome friendly staff

Wifi connection was possible, but sadly without Internet. After the report sadly nothing happens about the issue.

We really liked the location and the house itself!

We would like to have wifi available at the location and better quality pillows!

Quite place with excellent views! Comfortable houses for a big family, friendly staff.

Very quiet. Off the beaten path. The scenery is beautiful. The staff is helpful.

The area it's situated in is beautiful.Restaurant was brilliant.

Only thing I would say is. Put coffee and some tea in cabins.. I know it's self-catering. Be nice to have some tea and coffee in room upon arrival.As we came on motorcycles and don't carry any of that stuff.

This is not the first time we are staying at the motel and, as always, everything was perfect. Great service, picturesque surroundings, comfortable facilities.

Serene location , very close to the Mosel and a good base to hike and check out the cities of Cochem and Trier . The almost in house facilities are really good the . Checking in was a breeze so was checking out the next day . We stayed in the bigger chalet 3 while it had enough space and comfortable beds for 6 people the place was not clean we found dog hair on the beds and blankets . The facility is also in need for some TLC as there a nasty stench in the bathroom which refused to disappear even after having left the bathroom windows open over night .While we did stay the night this is not a place I would put up my family and friends for more than that duration . This is pity as the property is uniquely located and had the facilities been better kept and cleaned I would have loved to come back and stay longer !!!The Rodelbahn Triolago is a must try and the only reason I will consider going back to this property

1. Property definitely can be keep more clean , this is a basic expectation irrespective of the price of the room 2. The breakfast is minimalistic at best and definitely not worth the price charged , unfortunately this is the only meal we would have here , as we were informed that it was not possible to have dinner as they were booked out 3. There is no way to contact the reception other than to go there physically and then only to see and empty front desk

Serene location , very close to the Mosel and a good base to hike and check out the cities of Cochem and Trier . The almost in house facilities are really good the . Checking in was a breeze so was checking out the next day . We stayed in the bigger chalet 3 while it had enough space and comfortable beds for 6 people the place was not clean we found dog hair on the beds and blankets . The facility is also in need for some TLC as there a nasty stench in the bathroom which refused to disappear even after having left the bathroom windows open over night .While we did stay the night this is not a place I would put up my family and friends for more than that duration . This is pity as the property is uniquely located and had the facilities been better kept and cleaned I would have loved to come back and stay longer !!!The Rodelbahn Triolago is a must try and the only reason I will consider going back to this property

1. Property definitely can be keep more clean , this is a basic expectation irrespective of the price of the room 2. The breakfast is minimalistic at best and definitely not worth the price charged , unfortunately this is the only meal we would have here , as we were informed that it was not possible to have dinner as they were booked out 3. There is no way to contact the reception other than to go there physically and then only to see and empty front desk

The view is amazing and very relaxing. We really enjoyed it and it's a small playground for kids too.

There were 2 things we didn't like , the first one was the noise some guys celebrate till 22:30 very loud till we call reception and the second one was a list written in Deutsch ( we don't know how to read) and the lady from reception sent us back to take off all the bedding and towels, she said was wrote on the paper as a guest rule.Besides that everything was good.

Good and quite place for holidays specially in summer

We hired 2 no smoking rooms but one room (5) had a very smoking smell.

Very good welcome. Very good evening meal and breakfast. An outside terrace to have a meal and or drink in good weather. The staff were very friendly and attentive. The hotel is close to vineyards and the Moselle for walking. Car parking was easy. The room was large, clean and very comfortable.

Location in a green place near the lake and river, with lots of leisure facilities close by. Friendly staff, spacious rooms with balcony, restaurant downstairs had good food for reasonable prices.

The bed was a little on the hard side, but this is of course a personal preference.

Location in a green place near the lake and river, with lots of leisure facilities close by. Friendly staff, spacious rooms with balcony, restaurant downstairs had good food for reasonable prices.

The bed was a little on the hard side, but this is of course a personal preference.

Room was modern and spacious, bed very comfortable. Restaurant served good, inexpensive meals.

Breakfast OK but there could have been a little more variety.

Location is great. In the summer might be beautiful to stay there few days. Very quiet and far away from the main roads.Breakfast was good and the staff was very friendly.

We could stay in a house for our family (3 boys, 17, 12 and 9 years old) and we didn't have to concern that their voice or noise annoy other guests. Place is located in the nature and my small sons could play out side safely until it got dark.

Shower was out of order and hot water didn't come out, besides there was no one sitting in the reception.I called the number posted on the reception, but the hotel couldn't make any proposal but to use employee's shower room in the basement, for all our family.

Plenty of space, beds. Shower was fabulous! It was nice that there was a full fridge/freezer and the kitchen was stocked with dishes. Location was also really close to town so we ran to a bakery and grabbed yummy food.

Everything was great, we got there late so we didn't meet anyone so it was a little weird that way. Also one of the toilets was broken when we got there.

Relaxed atmosphere with very friendly staff, Bahzat was particularly welcoming and a great help with our poor German, even taking the time to work through the restaurant menu with us. All the staff were friendly and the chefs singing as he cooked was very entertaining. View from the room was very nice, could just see the Mosel. Food in the restaurant was lovely, portions were very generous and both the wine and beer was delicious. Room was comfortable bed was enormous and the bathroom had an excellent shower. All was very clean.

The restaurant isn't open on Mondays, this wasn't mentioned anywhere and nearly caught us out. The website has been updated since our stay to clarify this.

it was very quiet and the rooms were big and comfortable The staff was marvellous The coffee machine at breakfast produced astonishing good cappuccino. with real milk foam

the breakfast was very standard continental and not much suited for vegans or vegetarians

Room was large and bed and bathroom huge but the room decor was quite dated. Orange shag pile carpet!

We ate in the hotel restaurant one evening and the meal was only average. Breakfast choices were quite limited. Both nights we were disturbed by loud singing from the campsite nearby.