The Originals City, Hôtel de la Confluence, Agen Ouest

Excellent location, friendly and helpful staff, a great chef.

The TV didn't work.

local to where I was on the day

not being able to get a coffee in the morning due to no staff available

Great place very comfortable and clean with great staff and some covered parking for our motorcycles. Great value for money.

Nice clean modern room

WiFi could have been a bit better

Staff helpful and informative.

Bed too hard. Out of town without restaurant services on weekend

Secure bicycle storage, air conditioning, quiet and comfortable. Bakery and local produce stores next door.

A little out of town, a bit too far to walk.

We had cycled a long way and were very tired but the welcome from the lovely receptionist was delightful. She immediately showed us where to store the bikes safely. The room was very modern, clean and fresh with air con! Fab and necessary as the night time temperatures were high. we ate in the village pizzeria that night which was great and would recommend it to others. We had a very good breakfast in the hotel, with lots of choices the next morning.

I was just a lovely stay with no complaints.

Easy to find - it is on a big main road roundabout rather than in Damazan.Restaurant much better than expected. Good storage shed for our bikes. Room adequate with good A/C.

Breakfast a little unexciting but it did open on time.

Clean and simple, perfect for one night stay on bike trip.

No opportunity to have dinner in hotel or close to hotel.

Good access from the motorway. Making a good stop over. Clean well maintained, and the bed was comfortable. Staff were friendly and happy to help.

It was in a convenient location, safe place, clean and comfortable.

The wifi didn’t work but maybe a temporary problem

Location,friendly staff, air con good, set menu very good,nice atmosphere.

Paper cups,not up to making coffee in, would much prefer mugs and glasses. Would pay extra for that option.

Pleasant staff (while they were there) Clean!

As previously reported, no food! 8 hour drive and nothing! No staff present after 7pm, not sure how you’d handle arrival after that time!Our ‘disabled’ room had an emergency call button, but who would answer?

convenient location. comfortable room with tea and coffee making.

the property was ideally situated for our journey, the rooms were really comfortable, clean and great for what we needed

we hadn’t realised we needed a code to get back into the property once we got back from having food. we are English and our French isn’t that good but the bakery next door were very helpful and kindly rang a number and we were given a code and very thankful for their help

This is the second hotel of this chain in which I have stayed. It is very pleasant and a well-maintained hotel. The staff are helpful and I was pleased with the room. Good layout for the size, the shower was excellent with a choice of traditional shower head or one of those rain devices on the ceiling. The bed was very comfortable and provided the window remained closed, sound insulation was good. The air conditioning worked well. And thankfully it seems to be creeping back into hotel service, a daily room clean and make up.

It feels a bit mean listing items here as there was nothing bad. Nothing which made me think I would not use this hotel again. The breakfast is limited and I found it odd that there was a toaster provided but only baguettes or viennoiserie! So why have a toaster? The restaurant was closed for lunch and dinner at weekends out of season, like now, October. That means driving out because there is nothing in the area. One question above was the vibe of the hotel - unfortunately, you didn't have 'deserted industrial estate' as one of the options. You have to drive out. There is nothing around the hotel.

A seemingly new hotel. The location is very good, just off the A62 motorway at J6. Good insulation means you hear absolutely nothing! The check-in was efficient and I was pleased with the room. Very comfortable bed and the shower was a large enclosure with my favourite thing in the whole world! A large rain shower head that delivers a lot of water on top of you. I stayed one night and left early next morning - I did not get to sample dinner or breakfast but given the quality of everything else, I would imagine it is good. Well done! Excellent hotel.

Nothing at all to write in this section.

It had a roof. Helpful staff.

very small rooms for a holiday couple with luggage. Restaurant closed at weekends

easy check in, nice room. pet friendly.

Though it was Ascention day , so everything closed ,do close to peage motorway it really suited me as a truck driver from the uk . The lady at the front desk was friendly, respectful ( I was extremely tired and sick of sleeping in the truck) . I will stay again.

Location, peace and quiet ,no riff raff