Elite Hotel City Center Saray Bed and Breakfast

This was a terrible experience.

First of all, the room does not match the description or the photos at all. There is no desk, and the size of the room would not allow one to be placed there anyway. The room is about 7 square meters, and the bathroom is about 4 square meters. That makes 11 in total, not 17 as stated in the description.I needed to work, so I went to reception and asked for a room with a desk, as shown in the photos. No one speaks English, but I explained the issue using Google Translate. After looking at the photos, the man just shrugged and suggested that I sit and work on an unheated veranda. I had an important call and no other choice. However, it turned out that the internet did not work at all. I connected my laptop to my own phone using very expensive roaming internet.Later, a staff member came and offered to connect me to his phone. That was very kind… but after 5 minutes he forgot about me and walked away with his phone out of range, leaving me without a connection in the middle of an important call. I had to reconnect using my own phone again.Soon I got cold on the veranda, and my laptop battery died because there is no power outlet there. I went into the lobby and sat on a sofa, trying to continue the call. But the staff were very noisy and smoking (!) around me. It felt like they were doing it on purpose.There is no minibar in the room and not even drinking water. The wardrobe does not even have a door. The bed linen is clean, but very worn out.The window overlooks a cemetery and faces a busy street, and the window frame does not close tightly, so the noise from passing cars makes it very hard to sleep.It felt like I was the only guest in the hotel. At least, I did not see any other guests during my stay.Breakfast is strictly vegetarian. However, it generally matches the photos.

Staff, location, room

Reception servis was very friendly and helpfull. No problem of check-in in midnight. Very simply breakfast with bred, butter, jam or honey, some vegetable and salamy. Plus black tea. Great ratio between prices and service.

From my of point of view, typical oldest Balkan hotel with everything what do you need of one night. In the rooms are alowed smoking☹️

Nice breakfast and friendly staff.

On arrival there had been a mistake made with my booking and the hotel was overbooked. As I'd had a long day cycling and had already paid it was understandably unhappy. The receptionist offered me a small room which I accepted. The room was ok but with little natural light and could have been cleaner.

Helpful and friendly staff. Got pretty good nights sleep in the end. Good price.

A lot of noise from heavy trafficked road outside, the noise goes right through the walls. No air condition despite it being listed on Booking. Not possible to sleep before the traffic dies down at night. Very run down room, you get what you pay for. Staff doesnt speak english

Walking distance to centre of townBed comfortable Room design allowed it to be cool without airconStaff helpful and accommodating

Property is basic and not very clean on close inspection. Exposed wiring

we just stayed overnight , and the room and public araes were OK

The room was actually not so clean, were no balnkets , just sheets - kind of worn ones..

Nice people, our bikes were stored safely, easy walk to lots of restaurants, simple room exactly as described. Clean enough and appropriately priced. Room 205 was cool and comfortable. Wifi was fine. Drinks and snacks available in the foyer.

No complaints.

Great price Friendly staff Breakfast included

Wifi connection in the room was very bad (but in the rest of the hotel it worked)

A nice hotel which enabled me tour around this part of Turkey which I enjoyed. Street parking is plentiful and the City Centre has a relaxed vibe to it.

Unfortunately,Nothing to like...

Dirty room,not renovated for a long timeNo slippers,no blankets.Bath tap leaking So hot in room,not possible to adjust temperature Too small for 2 adults and child

Easy to find, near highway..

Nobody speaks English.

Good, simple hotel a short walk from the main area of Saray. Good value for money.

Fliendly staff. Good location close to Marmara and Black sea

Good breakfast, thanks

Bad service

No hygiene, room was not clean.

Near to town Center

No comment

breakfast;

-

Exceptional

Bad