Session Hotel Ráckeve

We celebrated the birthday of my mother including a big family dinner and the staff was extremely attentive and helpful!! They provided us a beautiful separate room during dinner, helped with the cake and everything. Beautiful hotel, charming surroubdings with the lake, I would recommend it for special events or for relaxing for sure!

A nice hotel, not new but well maintained. The Japanese garden with the sauna house was exceptionally beautiful! All the hotel staff were very polite and helpful, thank you very much!

Unfortunately, the pools in the directly adjacent (!!!) slide park were being cleaned on several days during our stay. This made it impossible to relax on the balcony or in the Japanese garden and the noise could be heard in the hotel even with the windows closed!This should definitely have been communicated by the hotel, because we would not have booked with this knowledge!The food was also not very varied and very meat-heavy at both breakfast and dinner! The individual dishes were also not labeled, so that we often came across pieces of sausage in seemingly vegetarian dishes...In a four-star hotel in this price range, you can definitely expect more alternatives!

the Bali-style garden and the sauna area are both really beautiful. The room size is comfortable. Also, the meals are nice, not only the traditional Hungarian dishes but some fusion and up-to-date dishes were available as well.

Not a great experience. The staff at the reception was helpful but looked too junior or they were interns, and the check-in was unprofessional and slow. We booked a room with a panorama, but it was on the ground floor, without any panorama other than the giant bushes in front of the balcony. As the Aqualand area was 1 meter from our balcony, the beach noise was very loud in the room even with a closed door. We wanted to use the sauna but it was not switched on so we asked them to turn it on, which they somehow couldn't do therefore we had to wait 3 hours... The hotel doesn't have pools or other wellness facilities (other than one outdoor jacuzzi and a nice Bali-style sauna), so you need to purchase publicly priced tickets to the Aqualand area. The managers offered us a bottle of wine for the inconvenience due to the sauna delay, and we could have a late check-out as compensation.All in all the best "session" of our stay in this hotel was the time spent in the nice garden. In my opinion, it has a low price/value ratio as it has very few wellness facilities, maybe it is better for a wedding rather than a leisure stay.

recepcja miła

hotel very dirty and oldswimming pools included in the offer (including the indoor one) are not hygienic, do not meet safety requirements, additionally the entrance is from the side of the toilets through which the corridor smells like sewage. on the swimming pool facility there are tables where you can eat fast food - the smell of food rises and will disturb the swimmers in the indoor pool. Breakfast should be available from 8:00-10:00 - however at 9:00 the bain maries were empty with food and nothing was available. Additionally, the shower in the room was rusty and full of bacteria - I have attached photos. In the room next to the child's bed (on the wall connecting the room with the bathroom) there was a fungus covered with a piece of wallpaper (photos are attached). The balcony was supposed to have a terrace with a 360 view - instead it was a dirty, full of cobwebs and dust terrace with a view of tall bushes. Sauna and Jacuzzi turned off for the entire stay. The hotel refunded 30% of the price, but for so many inconveniences I am not satisfied - definitely 100% should be refunded. Please avoid this place - photos on booking are definitely different from reality.

Staff and room

Mediteran bar in Aqualand

This hotel improved a lot since last time I been here. I got a nicer large room, food is good, wifi works great, wellness is open long enough.

Sound shielding of the rooms is rather poor all the noise comes in from the corridor. In the wellness there is only 1 outdoor Jacuzzi which is unusable if there are many guests there. Still I would note that they don't offer free entry ticket to the thermal bath next door, considering the room price this should be included for free.

Rooms are big, clean and quiet, wifi works well. Dinner, breakfast is good.

Entrance to the thermal spa is not included in the price this is unacceptable and outrageous considering what the daily room price is and this facility is built together with the thermal compound. Need to ask for bath robe separately (should be in the room).

Exceptional

Superb

Pleasant