Hotel Boutique La Neu

The staff was friendly and the location was very nice

We had lots of flies in our room! They were very aggressive landing on us everywhere even on my face! The bath towels were way too small. The spa tub was slippery and there’s no railings to help you get in and out.

Well designed hotel, friendly staff, good breakfast.

cannot really think of anything specific. It is a solid offering.

Great location, part of old bit, but hotel is very top notch and modern with decor. Car park 100m away ( if there's space!). Helpful staff. Comfy beds. Good breakfast choice.lots of cafes, bars places to ear within a few minutes walk.

Tea/coffee/ kettle in room would be a nice touch.

The property is beautiful, located on a narrow side street. The property is very clean and the rooms well maintained. Breakfast was ok.

Having to drag our luggage on the rough street and the difficulty finding a parking space, in late May, definitely not the busy season. Our room was in the roof space, it was 26° in the room. The receptionist told me the air conditioning is for heating only. Not true. There is also a huge heater in the room. Then she rudely said to open the window. She would not turn the air conditioner on. It clearly states the hotel has single use air conditioning in every room. Then she offered for us to move to a smaller room which we didn’t do. OK to open the window but my allergies to pollen that flew into the room with the breeze made for a very uncomfortable night.

Loved the location in this cute little town. Hotel is fairly new and the breakfast was very good.

No English tv channels not even for the news.

really nice rooms, feels recently renovated which is rare in Pyrenees I think. Great bathrooms. Spacious rooms in general. Nice atmosphere with the fireplace in the lobby.

breakfast could be better. generally fairly "unhealthy"queen bed has 2 individual matresses. not great for cuddling up

Great little hotel on the north end of the city. On a very quiet street. Good breakfast. The views from our second floor window were lovely.

Beautiful boutique style hotel in an excellent location in the historic part of Benasque. Quiet, peaceful and very comfortable. We were disappointed we couldn't extend our stay! Great breakfast also - this hotel is very good value for the cost. Free parking close to the hotel.

No complaints!

The hotel was quiet at night, for which we were grateful – though there seemed to be few guests. The location in the lovely town of Benasque surrounded by high mountains is picturesque

Unfortunately we had an extremely unpleasant encounter with a staff member who insulted my girlfriend over a minor misunderstanding related to kitchen access. Despite immediate apologies from my girlfriend for entering an apparently prohibited area to deposit a couple of plates while the hotel appeared to be unmanned (she was trying to be tidy and thoughtful!), a staff member appeared and berated her with demeaning comments extending to borderline racism including, twice, "I don't know what country you come from but..." The incident was shattering and naturally obscured any positives. We decided immediately to leave a day early – while still having to pay full price. In years travelling the globe I have never witnessed such abusive behaviour from a hotel staff member. Such an individual does not belong in the hospitality industry.

Awesome breakfast and really nice rooms :)

Clean, modern cool design and Air con!

nothing it was great!

Lovely staff

A bit hot and stuffy

Very good

Very good

Hotel petit i super agradable, totalment recomenable

Exceptional

everything about this hotel is so nice. There are so many small touches- you can tell they want you to be comfortable. we had a lovely time and will be back again!

Very good

Exceptional

Superb