Rodinný Hotel Hubert High Tatras

great place for kids with zoo, great food in the property, perfect staff

I would prefer better spat with warmer watter in the swimmimg pool for children.

Customer service, friendly staff, wellness centre, Inc pool, food, rooms very clean and of high standard, availability of shuttle bus. To summarise - very pleased with choice and would definitely recommend the hotel and stay again.

Nothing to note.

Location close to main attractions

The stay in the hotel was a total disappointment- everything that is said in description seems only for marketing, hotel is shabby and requires renovation,  zoo is really tiny, food variety is very limited and the food is kind of tired. Also the food is not refilled if you are coming not at the beginning you don't have much left. Here and there are small and big stains on the carpets. The stain on the photo was just near our room. Working hours of the spa are not convenient. The staff almost doesn't speak English and the service is very formal. We asked to change the room because it was near a ventilation pipe opening and it was noisy and smelly but they refused.

everything was better than we expected, except for breakfast. the choice was poor, there were mornings when there were no fruits, no bread. scrambled eggs looked more like water than, no juices. apart from breakfast, we were very happy for our choice to stay in this hotel.

breakfast was very bad, poor choice, few mornings there were no fresh fruits or even bread.

Absolutely wonderful hotel. Fantastic location for people with car - free parking. Wonderful views on mountains and each room had balcony. We had 3 rooms between us all spacious and clean. Great choice of breakfast. Grounds filled with animals - making stay more enjoyable. Thank you to friendly staff who made us feel very welcome. 5* - fully recommend

The hotel had a lot of facilities for kids' entertainment.

The food was not always the best. They served pasta with ketchup...the 1st night. But it was ok afterwards

Perfect hotel for the family with kids. Kid playroom, cinema, small swimming pool, outside playground, animal court with contact zoo. Close to the Vysoke Tatry. Very tasty breakfast and dinner, lounge bar with Black Saris ;)

One day we came to breakfast at 9:10 (originally from 7:00 till 10:00) and there was mightily something to eat. Everybody just cleaned and served the tables.

Location; staff politeness. Value for the money.Sledge to check out. Very hot finish sauna.

The toilet and bathroom in separate rooms; toilet without a washbasin.

Many interesting activities for kids

The capacity of the indoor swimming pool is not sufficient if the hotel is fully occupied and hotel staff in the bar was not enthusiastic

Great locationVery nice and helpfull staffExcelent foodPerfect for families with children

Beds were not confortable at all.

Classic, tasty continental breakfast and dinners with elements of Slovakian cuisine. A family stay is diversified by a cinema room for children, a kids' club located near to Lobby bar :-) swimming pool, jacuzzi, saunas, an outdoor heated swimming pool, and a hotel mini zoo. Great location, at the foot of the Slovak High Tatras, a few minutes by car to Starý Smokovec.

Some places, mainly the outside, the facility requires cosmetic refreshment.

I did like a food, ,area, animals everything was nice and clean and also pets friendly ?

Bed and mattress

Fascinating location, great price, clear and tidy. Parking for free. Excellent programmes for children.

Wellness could be bigger, most personnel can't speak English.

Second time here, still great. Exceptional staff, nice breakfast and dinner buffet, beautiful surroundings and great great facilities for kids, so parents can relax as well. Also, dog friendly!

excelent kitchen they realy know how should the catering be managed properly, the room had beutifull outview for Poprad and middle Tatras, and we did not have problem with the parking palces where the Gerlachkov"s peak was in front of us. Booking.com has wrong information about the baby bed, the hotel proveided for us costfree. What we like very much, that the hotel has lot of opportunities for children entertaiment - sometimes this is more as it needed :-) (bubble labirint, bouncy castle, minigolf, super playground room), the owner has an own zoo at the hotel's area, this was loved by our children in addition each evening animator makes the show for the children, clean and good smell everywhere, the staffs are kind and helpfull,

more possibilities/fix dates would be needed for visiting the animals, sometimes there are "run down conditions" in the pool-spa area (2 broken windows where the water has already changed into green color within the glasses, the concrete pillar does not have any tiles and being shade with a plant.What disturbed and made me disappointed: the staff and the whole area of the south Tatras (museums, churches, castles etc suffer from language problems (except of doctor at medical surgency at Porad what we had to visit - because our little boy has hit his head) and this is different compared to Zakopane area where german or englisch guidence must be standard, propably therefore because the guest are mostly from SK and CZ. The hotel stands 5 km from Gerlachkov and from the next village so car is deffinitly needed for commuting for public transport.

Amazing personal. Good swimming pool and saunas. Decent choice of food

Bed wasn't comfortable

Kids facilities were great

Room was ok but stuffy a bit, very simple.Food was plenty but medium.

The location is absolutely perfect - next to small contact zoo and national park. The staff were very friendly and welcoming.

Facilities require renovation: the pool, saunas, rooms. Food selection was quite limited and not always there was something to grab unless you are a fan of local cuisine.

Passable

Stains on the Dunning carpet

Food was amazing

Neglected grounds