Eau Thermale Avène l'hôtel

Location cuisine facilities

Wonderful building pathetic art works decorating walls in

Superb location with peace and quiet guaranteed! Beautiful sounds of birds and river. Very comfy room, immaculate, with avene products given in the bathroom. Clean and beautiful swimming pool. We loved the breakfast choices.

Maintenance of the room :( bath did not empty easily and the coffee machine was not working. We hope this was due to the winter closure.The restaurant is set up for curists and served only a set menu.

Location, room (style and size), breakfast, woods, towels and linens

We were counting on some time in hot springs based on the name of the hotel, but no such thing seemed to exist.

Only one real fault, dinner! The food combination really didn't work and portions were really small.

The dinner menu was quite limited and portions were very small.

A wonderful location - clean nice rooms!!

A shame we could not book anything anymore in terms of treatments. At the reception, they were not aware of the treatments & availabilities.

Overall very satisficed, location, cleanliness, facilities. breakfast excellent.

restaurant a bit pretentious and despite requesting in advance and being assured of vegetarian options, the restaurant did not really cater for vegetarians.

As you may know Avene is quite remote However that’s where beauty prevails. I suggest hiring a car as there’s plenty of free parking around the hotel. A taxi from Montpelier airport cost around 160 euros. You may also take a shuttle however it’s only once a week I think. The place is of such beauty. Nature at its finest. The hotel has great faculties. Indoor and outdoor swimming pool, gym that’s uses technogym equipment. A very clean hotel. Clinical to be precise. The buffet starts from 6.30am - 10.30am. It has quite a variety. If your fussy with food then I would meal prep if I was you. The food can be limited however the restaurant has great food. There aren’t a lot of shops nearby. There’s a very small grocery store and literally 1/2 eat out places. The hotel has electric bikes to hire which is very reasonably priced. Celine, Carole and others speak perfect English and so there isn’t a language barrier. The staff in the hotel literally cater for you with care and get to the fine detail. They literally go out their way. They give you all the help necessary as they know they want you at ease. A lot of people come in for treatments at the Avene thermal centre and may I just outline that the treatments are great. Anyone with skin conditions or even just to rejuvenate the body and mind should visit this place. the hotel has a pool table. A bar area. A outdoor area. Various other seating areas for you to commence with your work. There’s also hike programmes and much more.

I think there should be more vegan options if possibleTo bring in more people. I also think there could be a better food facility.

3rd floor room, 315; staff: friendly and helpful, speaks EnglishThere were two requests when booking: on-site parking and air conditioned room. Providing a bit of caution on the latter: their rooms are air conditioned to no cooler than 25°C. My room got warmer after check-in and was ultimately at 26.3 which equates to about 79°F. This is with the window shades pulled and all the lights off so as to not create additional heat (on a day in the region that saw temps into the upper 90s and above). I requested the temp be changed but management said it impossible. I then requested a fan, (there was no air circulation in the room). They provided one. When I asked, they were helpful, I’ll give them that, but to not have a Plan B in place for an overly warm room I found disheartening. That and the fact that they didn't offer a fan, I had to request it. I absolutely cannot believe this has never happened before nor do I believe I am the only person who requested a temperature change. While it is a very nice hotel in a lovely rural setting that offers fine amenities, I am glad I only stayed one night. I would not have been pleased to spend more than that in what was a very pleasant room with an uncomfortable temperature. Check out is at 12 noon. Pool with a wading pool. Note that Selina at the front desk during the day is enormously kind, patient and helpful during my stay. She definitely went the extra mile to assist with messages from a family member. Guests receive a bottle of their spring water than can be refilled many times during your stay. Avene products provided in the room are a nice touch too. Remote control shades. Upscale dining offered for dinner, also a wide variety of choices for breakfast. I found the evening waitstaff in the restaurant seemingly rushed or hurried.

I did not sleep well because of the heat and while the staff did what they could to provide a fan for air circulation, I feel management should be prepared with a "Plan B" for those situations -- rare though they may be -- when area temperatures become extremely hot.

it was set in the most stunning location with beautiful walks.

we arrived and told the restaurant was fully booked for the next week. we were given some restaurants in the village one was closed the other full. so we missed a meal!

The hotel is situated in a peaceful and beautiful park with a nice river, surrounded by the forest. Rooms are large, clean and very comfortable with a nice private terrace. An effort is made for serving local food and beverages, which is very appreciated. As an example, the bar offers nice local beers!Inside and outside pools are clean, modern and pleasant. The park offers a tennis court, a small football pitch, a mini-golf and a kids' park.

The breakfast is very good but quite expensive. Everything else is excellent!

loved the room, swimming pool and the beautiful countryside

sorry to say but the dinner was really not good for a hotel like this, breakfast buffet was very good

Everything is great.

Unfortunately there are no real spa facilities.

elegant and design hotel located in a wonderful area

Very peaceful …. Great place to relax !

Nothing really

Very good

Exceptional