Pańska Góra

Very friendly & helpful staff

After booking the room we subsequently paid booking.com paid for an upgraded room. This was not reflected in the room given to us & query booking.com notified the hotel or simply kept the additional fee.

Friendly and professional staff at reception and restaurant, quick service, comfortable bed, very clean and tidy. Good restaurant with tasty breakfast and a la carte dining.

No hair dryer in room. Towels could be bigger. Pillows could be more comfortable (I had my own so did not make much difference).

Excellent location, friendly staff

A bit dated decor

I've been returning to this vintage hotel multiple times already. Really good breakfast. Easy entry with car and parking. Fast and easy check in and check out. Communication with staff has been excellent.

I've been returning to this vintage hotel multiple times already. Really good breakfast. Easy entry with car and parking. Fast and easy check in and check out. Communication with staff has been excellent.

The staff were very friendly, but a lot of them could not speak English which made it a bit more difficult. The food in the restaurant was very good, the menu is not very long but there was enough choice and everything I tried tasted good.I tried the spa and had a nice relaxing massage.

My room was quite cold, the outside temperatures were low at night and the radiator in the room did not get very hot. I was told that the rooms at the top of the hotel with large beds do get cold. On my penultimate day my interpreter asked the reception what they could do and they gave me an electric radiator which made a big difference; I should have asked for this on the first day.

the hotel is excellent; the room was very spacious and comformatble. The bathroom was fine, with no issues.The breakfast was good, although we are not used to cold cuts or salads with dressings. Yes, you can have lunch or dinner at the hotel restaurante.

Staff at the front desk, free parking, clean rooms. Great hotel for a break on a long journey. Convenient exit and entrance to A4 motorway

Close to Katowice with really good traditional Polish cuisine. Sumptuous breakfast buffet.

The hotel is quite old. I would say communist style. Overall it was clean, there was even AC working so it's not bad for quite a good price tho.

Lighting was really bad to be honest.

Convenient parking, beautiful surroundings, lovely room, very clean and cozy. Thank you.

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Convenient parking, beautiful surroundings, lovely room, very clean and cozy. Thank you.

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Breakfast was a bit poor, a lot of options were missing.

Entrance is hard to find if you walking on foot (fences and no signs). But depends on which direction you are coming from.

good location

poor facilities, no hot water at times, not enough bedding (got more when requested, not very clean

good location

poor facilities, no hot water at times, not enough bedding (got more when requested, not very clean

Good location, friendly staff, ability to check-in 24/7. Great breakfast. Room is comfortable and big

A little bit noisy ventilation system in bathroom. There's no option to close mansard roof window from morning sun. So, you will probably wake up as sun rise.

Everything from the room to the spa. Lovely staff and amazing food .

Mmm maybe that the room appears to be a bit dark .

Disappointing

The walls are like paper - you can hear every word spoken in other rooms or hallway. The tap / shower water got burning hot by itself every now and then and you can't cool it down. The shower head was also more like a fire hose, but at least the pressure was good.The springs of the bed were worn out probably years ago already. I had AC in my room which was nice, but all rooms don't have it. The breakfast was nice, better than expected.

breakfast good enough.Rooms also aren't badGood restoran

Air conditioning could be welcomed

large, clean room with lots of storage

no kettle / tea!