Hotel Gino Park Palace - Kaštieľ Orlové

The palace is beautiful

I booked the room online at 5pm arrived at 20 and they gave me a cold room. The heating was off! End of January! When complained to the reception I was told to turn it on myself, I said do not know, she came to turn it on and said will be warm in a while. I had a full cold night. I came to rest and left sleepless. When complained to the account manager in the morning instead of sorry and any compensation was said to ask for a different room next time. Why I was not given a warm room from yesterday then? Really dissapointing

Location and the hotel are beautiful

For this price, there is no other hotel which has all the facilities excluded from the price. Paying extra for pool and saunas or even for billiard is not very customer friendly approach. I travel a lot and I've never seen this in any other hotel which features such facilities.I also didn't appreciate that the first room which was offered had a very strong smell (chemical, not or building smell). We accepted a cheaper and smaller room but there was no reimbursement.Some staff was not very friendly.

The historical building and the combination old and modern

No elevator to the breakfastrooms

The historic building is amazing. Very nice atmosphere. The room was huge. The staff were very friendly.

The rooms feel a bit dated, regardless of the historic features. Breakfast was ok, nothing special.

I attend the wedding of my friend. I stayed in Gino Park Hotel 3 nights and I have only amazing experience. The authentic feeling of the property is amazing by keeping the old style furniture on the corridors. It's clean and tidy yet has old castle atmosphere. The staff is super friendly. The waiting staff maximum professional and friendly. I was amazed by the waitress at the wedding how friendly yet professional they where. It was an amazing experience

I didn't like the air conditioning system. It was very hot at the venue and also the rooms air conditioning system

This was our second time and we did get room in the attic which is more modern style and smaller. Felt a bit claustrophobic and lost the sense of the historical feeling of the whole building.

Friendly and helpful staff.

We had a huge room for a couple. Beds were only connected together, sheets separated as well. During the night you can hear people using the bathroom one floor higher.

Very nice property in a green setting.Excellent breakfast.My room was nice, tidy, comfy and spacy.

Romantic location, will return and recommend! Excellent kitchen, nice wellness.

A fantastic, relaxing and quiet stay at Gino Park while visiting family in Povazska Bystrica of my Slovak wife.Room was comfy and big. Breakfast was great with a variety of choices!

Honestly, all was great. I have nothing in particular I didn't like.

The common areas are like in a museum. Amazing. The dinner we had was great, staff was amazing. Also the surrounding garden is wonderful.

Our room had several issues with quality (e.g. non-working tv, non working toilet flushing button, dirty cups, no cups for drinking tap water, one liquid (without any sign on it) to be used as shampoo and shower gel, no body lotion etc.). Breakfast was really a disaster. Such a steal for 15 EUR per persona. Plus, the breakfast is not accessible by disabled or strollers (only stairs, no lift). Clear and honest feedback was given to reception where it seemed rather unaccepted because there was a reason for everything.

Very beautiful room, hotel and surroundings. The staff was helpful, nice and polite, the spa is small, but enjoyable.

We were a little bit disappointed by the food: The barbecue (only saturday) is quite expensive considering what is offered. Especially the breakfast (in the cellar for some reason) was meager for a 4-star-hotel.

As the name says, it is a repurposed palace. This gives the rooms a scale and grandeur. It also has a beautiful chapel. It is set in midst of the old estate so is surrounded by acres of gardens and paths and is on a hill overlooking the city and surrounding mountains. The restaurant was good. We didn’t visit the spa.

It is a fair distance from the town centre and the surrounding area is not overly attractive and without shops or restaurants, so it is a bit of an island in effect. I could be wrong, but didn’t see any air conditioning, not that it was needed when were there

Fantastic restaurant food and service.Beautiful building set in lovely private grounds

Personal preference would be firmer bed.

Nice rooms. Good breakfast. Good coffee. Nice surroundings

Super friendly and helpful staff! Beautiful big room. Delicious food in the restaurant, the menu is very small and changed every week - it's worth trying!We spent there few days with our little daughter and it was a truly amazing time for us.

Breakfast was amazing - exceeded our expectations.Also really enjoyed the massage (masseuse was excellent and extra bonus very pleasant). Wellness was also enjoyable.

I would have rated the hotel excellent, however only negative was the uncomfortable pillows. They were very small and pretty hard - though this may be individual preference.Other than that, our stay was very enjoyable.

Very nice hotel, great staff and very nice restaurant which is good value.

Standard rooms have roof lights so no view, but this is a minor issue

Perfect location and gorgeous rooms but the top floors get a bit toasty during the summer even with air conditioning

Historical ambience!