3.5-Star Hotel

Sunset Westlake Hanoi Hotel

491-493 Lac Long Quan Street, Tay Ho District, Hanoi, - Vietnam
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Sunset Westlake Hanoi Hotel
1/202
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$20
per night

3.5-Star Hotel

Sunset Westlake Hanoi Hotel

491-493 Lac Long Quan Street, Tay Ho District, Hanoi, - Vietnam
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesAirport ShuttleKitchen/KitchenetteRestaurantSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.1

Very Good

Based on 24 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8

Hotel Staff

9.6

Overall Quality

8.1

Show 3 Verified Reviews

About

Experience an abundance of unparalleled facilities and features at Sunset Westlake Hanoi Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Hanoi becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Sunset Westlake Hanoi Hotel with convenient amenities like room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At Sunset Westlake Hanoi Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.A few accommodations within Sunset Westlake Hanoi Hotel offer unique design elements such as a balcony or terrace.Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Be sure to stop by the elegant executive lounge where you can experience the lavish amenities and ambiance. Begin your day with a scrumptious on-site breakfast available each morning at Sunset Westlake Hanoi Hotel.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.At Sunset Westlake Hanoi Hotel, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage, spa and sauna on your final days.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Family rooms
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Kid-friendly dining
Kitchen
Non-smoking property
Restaurant(s)
Shared kitchen
Spa services
Spa/sauna
Wheelchair accessible

Guest Rating

8.1

Very Good

Based on 24 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8

Hotel Staff

9.6

Overall Quality

8.1

Pros +

  • Staff
  • Wonderful stay. Great and helpful staff, quickly responding to any requests. Delicious breakfast buffet, eggs to order. Great views from the room of Ho Tay. Generous size room. Windows open. Great sunset views. Location great - many vegan restaurants nearby, walking around the lake lovely, easy taxi distance to old quarter.
  • Excellent staff, very friendly and responsive to requests. Excellent room, spacious, clean, beautiful lake views, cleaned and replenished daily. Great location on Tay Ho with long term staff who clearly loved their jobs and the hotel. Delicious buffet breakfast we didnt know we were going to receive when we made the booking.

Cons -

  • Room / Breakfast / Area
  • Windows in room didnt close properly so street noise was higher. Room floors were not cleaned daily. A bedside lamp next to each bed would be really helpful.
  • Our initial room on the fifth floor had an unpleasant odour, we were moved rooms when we asked, to a higher floor. The TV was very intermittent in reception.

Business Traveler (10)

Solo Traveler (8)

Traveling as Couple (7)

Family with Young Children (10)

Family with Teens (1)

Senior Traveler (2)

Group Traveler (3)

Total (24)

5.0
4/16/2025
Staff
Room / Breakfast / Area
9.0
12/7/2024
Wonderful stay. Great and helpful staff, quickly responding to any requests. Delicious breakfast buffet, eggs to order. Great views from the room of Ho Tay. Generous size room. Windows open. Great sunset views. Location great - many vegan restaurants nearby, walking around the lake lovely, easy taxi distance to old quarter.
Windows in room didnt close properly so street noise was higher. Room floors were not cleaned daily. A bedside lamp next to each bed would be really helpful.
10.0
11/22/2024
Excellent staff, very friendly and responsive to requests. Excellent room, spacious, clean, beautiful lake views, cleaned and replenished daily. Great location on Tay Ho with long term staff who clearly loved their jobs and the hotel. Delicious buffet breakfast we didnt know we were going to receive when we made the booking.
Our initial room on the fifth floor had an unpleasant odour, we were moved rooms when we asked, to a higher floor. The TV was very intermittent in reception.

Room Options

1/7

Twin Room

sqft • 2 Single

Room Details and Photos

1/5

Family Suite

377 sqft • 2 King

Accessible by liftAir conditioningBath or ShowerBody soap

Room Details and Photos

1/8

Standard King Room

sqft • 1 King

Room Details and Photos

1/7

King Suite with Balcony

323 sqft • 1 King • 1 Sofabed

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

1/13

Premium Double or Twin Room

323 sqft • 1 Queen and 1 Single

Accessible by liftAir conditioningBath or ShowerBody soap

Room Details and Photos

1/6

Suite

377 sqft • 1 King or 2 King

Air conditioningBathrobe(s)Blackout curtainsCloset

Room Details and Photos

1/15

Classic Double

302 sqft • 1 Double

Air conditioningBathrobe(s)Blackout curtainsCity view

Room Details and Photos

1/6

Premium

323 sqft • 1 Double and 1 Single

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

Connecting Family Room

646 sqft

Lake/river view

Room Details and Photos

Location

Sunset Westlake Hanoi Hotel

491-493 Lac Long Quan Street, Tay Ho District, Hanoi,