Boutique Hotel Behi

Location

Room was smell like paint or something, AC wasn’t working. I asked for change room and got negative response

The only thing I liked that there was free private parking very near to he hotel and it was central.

I booked a double room with balcony but I received a room with no balcony just a big window. When I notified the reception about the miastake, the stuff said that it appears the room with NO balcony was booked by mistake by their staff, but unfortunately there was no available double room with balcony. When I asked what they can do for compensation of the mistake (I was expecting a free beer or free breakfast), they said I have to talk with the bla bal person. (While we were checking I asked if I can buy a beer from the hotel, so they knew I wanted a beer, they could at least give one for free. OF course I bought no beer, no breakfast) They even tried to question what I paid for the room and I said this is my business, my booking acoount, I have discounts and it doesn't concern them. As I was there with my wife and 2year old son, I didn't continue the discussion more. Worser, The room was smelling cigaret smoke, they said no chance but I realized it was coming from the bathroom ventilation. So I had to open my BIG window in the middle of the night to refresh the air inside the room.Finally I figured out from booking.com that the double rooms with no balcony are not listed at the hotel page and are reserved as Double Room With Balcony. So be careful what you book!

The staff was very nice, the room clean, also the breakfast was tasty, even though we were expecting more variety.

We travelled with our 1.5 year-old baby and the bed offered by the hotel was broken and had no proper mattress, it was replaced by a folded blanket on which the baby slept. The tv in the room is very small. Part of the ceiling was peeling off and needed some renovation.

Location was suitable for walking distance to downtown Even though we checked in late night we had a nice dinner The room and the hotel was all clean

Night shift staff at the reception was a bit slow on online issues

Hotel is at center.

Breakfast is barely enough for a 2 year old child.The air conditioner does not work.

Cleanness , location, friendly staff

Good location, very clean, friendly staff and good breakfast

This is a city hotel which is centrally located and offers good value for money. The room, breakfast, and parking place - everything was provided as it was initially offered. The staff is very friendly and helping. It is a very recommendable hotel as it is probably the best one in Kurdzhali.

We liked the hotel.

The room was very clean and comfortable, quiet but 5 minutes walk to the centre, near restaurants and parks and the staff were very helpful with arranging a taxi to Perperikon and keen to assist with any queries.A really good stay.

The location is perfect/ what I needed/, the style of furniture is romantic and comfortable. We had only BB and the breakfast was tasty and rich. I am alergic to the coffeine, and it was offered to me herb tea. Thank you guys, you are wonderful!

We had some technical problems...with the TV, in the bathroom...

It was clean and close to city center.

Coffee wasn’t included in breakfast. It was charged extra.

We were not going for the breakfast.

We wanted to have a dinner at the restaurant we waited more than 1 hour for the salads. But the food was delicious.

Specious room, nice furniture. The hotel looks very nice.

Booking was for 4 ppl, the towels were for 2, there was only soap pump on the wall, no other consumables. The breakfast is on set menu, not big enough, the drinks at breakfast are payable. Not enough parking slots, they ask us to leave the car on abandoned parking close to the hotel.

Great location, nice and kind staff, tasty food.

Cleaning was not at the sufficient level.

Very clean, very nice and helpful stuff. Very good location. Tasty food

The wi-fi is bad.

They have a room with toys and it's very useful for kids.- Clean rooms, bedsheets and towels.- Good breakfast (excepting the fact that coffee or tea are not included).- The possibility to eat at the hotel's restaurant.- Good value for the money.

The personnel does not speak, nor understand English. It is very hard to understand each other when you don't have a common language.- The checkin process took more than one hour.- Breakfast does not include coffee, nor tea. They are extra cost.- We requested an extra bed for our 4 year old son and we received a baby cot (for babies). - Very small parking lot.

Excellent location, clean, friendly and helpful staff. Pancakes at the breakfast were like in my childhood. The food at the restaurant was very delicious.

All was fine, just the pillow was not my favourite. Some may say breakfast could offer more but for a BG in the countryside where is not full of visitors I would say it is a decent one.

Excellent hotel with great location. The staff was friendly and professional. The rooms were clean and comfortable. Breakfast = excellent. I found the personal story of the owner inspiring - a true small-town entrepreneur. Price was good too.

clean and well-maintained

communication with the staff; lack of professionalism; lack of responsiveness when I have placed 20 calls to the reception and lobby bar but no one ever bothered to pick up the phone; the staff has turned the hotel into their lids playground with their personal toys all around the ground floor. definitely better similar price options with much more experienced service at this price range; for theprice the overall experience is unacceptable.

Quiet room in a very central location. Many breakfast options with good tea and coffee. Comfy bed, clean bathroom. Really good value for money! There was an issue with payment, but it was all solved with a smile and understanding. Would come again. Oh, and the airco was working perfectly and super cold!

Views from balcony were of other buildings. Staff didn't really interact at all, but maybe that had to do with a language barrier. I had the feeling they do mean well. Parking can be troublesome; it's free on the street, but you might end up two blocks down the road. No matter, it felt safe anyway. Only real downside for me was the lack of proper light-blocking curtains. Being summer meant the room was lit at 5 a.m.