Hotel Balkan

LocationWell renovated modern building

I didn't have breakfast, the location is very good, very close to the ideal center

A bit old-fashioned, some furniture has to be renewed

The location is great, it is at the very center of the city. The stuff was polite and helpful. The food in the restaurant where I had my evening meals was super delicious.

Very well situated smart little hotel. Professional service and a perfectly decent room with a nice balcony. Ideal.

Very good location

The bathroom wasn’t clean. The mattress was very uncomfortable .

Great location at the centre of the town.Lovely and helpful staff.

I wish there would be an option to have breakfast included in the price.

Very clean, very central to the city, super friendly staff

Nothing really

Friendly staff, amazing restaurant, located in the center, private balcony, great AC

Small room, weird flooring, no toiletries, Noone cleaned the room

Honestly speaking the personnel and the location. Can’t think of anything else …

Quite everything - former socialistic hotel, poorly maintained, very dirty, noisy, dusty, uncomfortable beds … not recommending at all!

I liked the free parking in front of the hotel and the restaurant open until 10 p.m. The room was quite small but comfortable with new furniture. The staff was very kind. The hotel is in a good position between Plovdiv and Veliko Tarnovo in particular if you visit the Buzludzha communist monument. We had a great dinner and a great breakfast in the fashion main lounge which is fantastic if you don't want to leave the hotel and look for food.

The bathroom needs to be renovated but it has got the hairdryer. The receptionist speaks a very good English although the restaurant staff need to improve it.

The bed is good. The restaurant has good food and cold beer.

The breakfast starts later (07:30), and the plates are in demand (fresh goods, but it takes time). I waited 10 minutes (from 07:30 to 07:40) and no one appeared to serve the breakfast. The WiFi signal in my room was terrible.

Breakfast was good, location is excellent.Hotel was clean.

Restaurant was booked for celebration events and unavailable for dinner for the hotel guests. It was unpleasant surprise considering the cold weather - we had to walk through the whole city, unable to find a dinner place and ended up at the grocery store ..The restaurant staff was not kind to us on the second day, and even refused to serve coffee and beverage before the event’s start. One of the staff was extremely rude, yelling at me and sending me to get coffee from outside. After complaining at the front desk, the receptionist got engaged and my order was taken and brought to the hotel lobby. The hotel administration should have notified the guests staying at their property about the events taking place, and to recommend making dinner plans ahead of time at other places.

Nothing actually

The room wasn’t as advertised, the sheets weren’t clean, walls were dirty, the front door was flimsy, the bathroom door couldn’t close, the bathroom lights weren’t working

Comfortable room, good location. Had laundry services. Restaurant was good too, friendly staff.

Bathrooms a bit moldy no window.2

Really friendly staff, really good service, clean room, comfortable beds, good view over river. We could not ask for more

Hotel was as expected - renovated socialist hotel very near the center of Gabrovo. Reception was 24/7, we arrived after midnight and we had no problem with the check-in.

Due to the location of the hotel and extremelly hot weather, the room we had was rather noisy - both from street traffic and AC termal pumps from other rooms. Also, older hotel have specific smell, I cannot describe it but it is a mix between cleaning agents and cigarete smoke from very long time ago. We moved the beds together and under one of them we found a hair band and some snacks :D

-The receptionist was very professional and kind-Hairdryer was not part of the facillities, but reception is eager to borrow one-Room was clean-Working AC-Secured parking at hotel -Very good location-Nice hotel restaurant, as well as nearby restaurants

downstairs has been refurbished and is lovely

rooms old fashioned all need updating . lots of children staying very noisy

the location is good and that’s about it

isn’t clean , we had to ask for toilet paper twice , for this town is too high priced

Clean, very nice staff and location very good. Beds are comfy and room has a good size.

Nothing really, maybe people smoking in the restaruant. But that is a culture collision.