About
Experience an abundance of unparalleled facilities and features at Sheraton Kaifeng.Car hire offerings at the hotel enhance the ease of discovering Kaifeng. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and safety deposit boxes. Craving relaxation? Make the most of your stay at the Sheraton Kaifeng with convenient amenities like room service and daily housekeeping at your disposal.At Sheraton Kaifeng, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms within the hotel, instant tea and mini bar is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Sheraton Kaifeng.Enjoy an entertaining evening with your fellow travelers at the hotel's bar.
10 Reviews
- Cleanliness
- 9.0
- Staff
- 8.4
- Location
- 7.6
What Guests Say
- “Doors opened as usual. Cold at lobby. Smoking people inside. Low quality laundry.”
- “Room is clean and bed is comfy. The housekeep staff are very friendly. it accept international bank cards which is always great in China.”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/1Premium Suite, Club lounge access, 1 Bedroom 2 room Suite, 1 King, Lake view, Kitchen
- Air conditioning
- Bathrobe(s)
- Closet
- Complimentary tea
1/1Presidential Suite, Club lounge access, 1 King, Lake view
- Air conditioning
- Lake/river view
1/4Executive Suite, Club lounge access, Suite, 1 King, City view, 1Bedroom 1Living
- Air conditioning
- Bathrobe(s)
- City view
- Closet
1/1Deluxe King Room with Lake View
- Lake/river view
1/3Deluxe Twin room, Guest room, 2 Double, City view
- Air conditioning
- Bathrobe(s)
- City view
- Closet
1/1Deluxe Double Room
- Additional toilet
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/2Executive One-Bedroom King Suite with Tub - Club Lounge Access
1/1Deluxe King Room
- Accessible bath/shower
- Accessible toilet
- Additional toilet
- Air conditioning
1/3Deluxe King Room, Guest room, 1 King, City view
- Air conditioning
- Bathrobe(s)
- City view
- Closet
1/4Executive Studio, Club lounge access, Studio, 1 King, City view
- Air conditioning
- Bathrobe(s)
- City view
- Closet
1/1Club lounge access, Executive Suite, 2 Double, Corner room
- Air conditioning
1/1Lakeview Executive Studio, Club lounge access, Studio, 1 King, Lake view
- Air conditioning
- Bathrobe(s)
- Closet
- Complimentary tea
1/2Executive Suite
- Additional toilet
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/2Lakeview Executive Suite, Club lounge access, Suite, 1 King, Lake view, 1Bedroom 1Living
- Air conditioning
- Bathrobe(s)
- Closet
- Complimentary tea
1/1Lakeview Twin Room, Guest room, 2 Double, Lake view
- Air conditioning
- Bathrobe(s)
- Closet
- Complimentary tea
1/1Deluxe Double Room with Two Double Beds and Lake View
- Lake/river view
1/1Lakeview King Room, Guest room, 1 King, Lake view
- Air conditioning
- Bathrobe(s)
- Closet
- Complimentary tea
1/1Executive King Room
- Additional toilet
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/1Executive Double Room
- Additional toilet
- Air conditioning
- Bath or Shower
- Bathrobe(s)
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What Guests Loved
Based on 10 reviews
Pros +
- Doors opened as usual. Cold at lobby. Smoking people inside. Low quality laundry.
- Very good
- Room is clean and bed is comfy. The housekeep staff are very friendly. it accept international bank cards which is always great in China.
Cons -
- Looks Sheraton does not control this place properly.
- Everything OK but The room smells like cigarettes. Staff was friendly but spoke very poor english.
- It is a good option for Kaifeng but I would not agree it is money well spent. the location is not ideal. away from all the touristy spots. Hotel changed the price upon check in
Doors opened as usual. Cold at lobby. Smoking people inside. Low quality laundry.
Looks Sheraton does not control this place properly.
Very good
Everything OK but The room smells like cigarettes. Staff was friendly but spoke very poor english.
Room is clean and bed is comfy. The housekeep staff are very friendly. it accept international bank cards which is always great in China.
It is a good option for Kaifeng but I would not agree it is money well spent. the location is not ideal. away from all the touristy spots. Hotel changed the price upon check in
The staff were friendly, and extremely helpful, the room was cleaned regularly, with useful items restocked. The lunch and dinner room service menu was good, and the food was perfect. The location was good for shopping, with access to restaurants and some street food.
The breakfast menu needs to be worded better in places (the English translation). I also didn't receive items/the correct items on the menu, however, the staff kindly discounted my breakfast, they worked hard. I also wasn't informed I'd have to pay a deposit beforehand, it wasn't mentioned on the app when I booked.
Even though the floor I stayed at did not allow smoking, there was still the smell.
I think I need to get my deposit back.
I think I need to get my deposit back.
A bit below the average considering all the Sheraton I visited before
1 ) Facilities lack of microwave 2 ) Meals always lack of choices despite the options on the desk book
Very good
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 2 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
1. Rooms booked online cannot be used as wedding rooms. br2. Rooms with one king bed or twin beds are not interchangeable.
Location
No 9 1st Street, Longting District, Kaifeng