3-Star Hotel

Holiday Inn & Suites Richmond West End By IHG

8008 West Broad St, Richmond, VA - United States
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Holiday Inn & Suites Richmond West End By IHG
1/64
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$136
per night

3-Star Hotel

Holiday Inn & Suites Richmond West End By IHG

8008 West Broad St, Richmond, VA - United States
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

5.9

Based on 476 reviews

Location Of Hotel

7.3

Hotel Cleanliness

5.8

Hotel Staff

7

Overall Quality

5.9

Show 50 Verified Reviews

About

When planning a trip to the West End area of Richmond, the Holiday Inn & Suites Richmond West End offers an upscale experience in a central location. Our hotel's guests appreciate our proximity to Anthem, Comcast, Altria, Genworth, and Met Life and several hospitals including Parham Doctors, Henrico Doctors, Vibra and St. Mary's. The hotel is also located near the University of Richmond, Virginia Commonwealth University, and Virginia Union University. The Holiday Inn & Suites Richmond West End is a short drive to shopping and area attractions such as the Short Pump Town Center, Carpenter Theater, and Lewis Ginter Botanical Garden. Coming to town for a sporting event? The Holiday Inn offers a large outdoor pool, a variety of king and two queen bed room types, and a convenient onsite market. Enjoy quick access to the numerous area fields and sports complexes as the hotel is located just off Interstate 64 and within 5.5 Miles of 295. Richmond’s newest hotel’s guest will enjoy complimentary outdoor parking, free Wi-Fi access, a complimentary high-tech Business Center, Toast to Toast restaurant, and flexible meeting spaces. The hotel’s 2,000 sq ft of banquet & meeting space makes for the best choice for meetings, events, and weddings. We look forward to seeing you soon at Holiday Inn & Suites Richmond West End!

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Kid-friendly dining
Kitchen
Microwave
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

5.9

Based on 476 reviews

Location Of Hotel

7.3

Hotel Cleanliness

5.8

Hotel Staff

7

Overall Quality

5.9

Pros +

  • Room size
  • Rooms were clean and common areas were clean and looked new.
  • The room was clean and close to the elevator.

Cons -

  • One entrance/exit
  • Bathroom is very small. Washbasin is outside the bathroom. No complementary water is provided but coffee machines are placed in rooms. How are you supposed to make the coffee?
  • Only one elevator was working. In the room one of the night stands didn't work (it was unplugged and the cord was too short to reach the nearest outlet). On the console one of the plugs didn't work, the fridge didn't get cold enough.

Top Quotes:

"The location was good."

"The staff is very friendly, and the complimentary breakfast include hot eggs, sausage, and waffles."

"Staff was helpful and friendly."

Business Traveler (339)

Solo Traveler (508)

Traveling as Couple (642)

Family with Young Children (554)

Family with Teens (26)

Senior Traveler (26)

Group Traveler (221)

9
5/21/2025
Room size
One entrance/exit
8
5/21/2025
Rooms were clean and common areas were clean and looked new.
Bathroom is very small. Washbasin is outside the bathroom. No complementary water is provided but coffee machines are placed in rooms. How are you supposed to make the coffee?
3
2/19/2025
The room was clean and close to the elevator.
Only one elevator was working. In the room one of the night stands didn't work (it was unplugged and the cord was too short to reach the nearest outlet). On the console one of the plugs didn't work, the fridge didn't get cold enough.
3
12/4/2024
The hotel staff was very friendly.
Elevator issues, smell of marijuana in the hallway, hot water issues, did not honor the free breakfast

Room Options

1/8

Premium Room

582 sqft • 1 Single

Air conditioningAlarm clockClosetCoffee/tea machine

Room Details and Photos

1/6

King Room - Smoking

248 sqft • 1 King

Air conditioningClosetFree WifiHair dryer

Room Details and Photos

1/7

2 Queen Standard Communications Accessible

6201 sqft • 2 Queen

Accessible roomAir conditioningAlarm clockBathtub grab bar

Room Details and Photos

1/5

Premium Room

582 sqft • 1 Double

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

Guestroom

sqft

Room Details and Photos

1/6

One-Bedroom King Suite

582 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

Location

Holiday Inn & Suites Richmond West End By IHG

8008 West Broad St, Richmond, VA