4 Star Hotel
Serenity Hotel Boutique
About
Conveniently located in the center of Playa del Carmen, Serenity Hotel Boutique By Alsol provides air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities are an outdoor swimming pool, a terrace, as well as a bar. The property has a concierge service, a tour desk and currency exchange for guests. At the hotel each room is equipped with a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Some rooms are equipped with a kitchen with a fridge and a microwave. Guest rooms include a closet. À la carte and American breakfast options are available at Serenity Hotel Boutique By Alsol. At the accommodation you'll find a restaurant serving Mexican cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. Popular points of interest near Serenity Hotel Boutique By Alsol include Playa del Carmen Beach, ADO International Bus Station and Church of Guadalupe. Cozumel International Airport is 22 miles away, and the property offers a paid airport shuttle service.
Room Options
Studio Deluxe Room
270 sqft • 1 King
Room Details and Photos
Junior Suite
431 sqft • 2 Single • 1 Sofabed
Room Details and Photos
One Bed room Suite
603 sqft • 1 King • 1 Sofabed
Room Details and Photos
Junior Suite
431 sqft • 2 Single and 1 Sofabed • 1 Sofabed
Room Details and Photos
sqft
Room Details and Photos
Superior Suite
829 sqft • 1 Queen and 1 Sofabed • 1 Sofabed
Room Details and Photos
Double Room
689 sqft • 1 Double and 1 Sofabed
Room Details and Photos
One Bedroom Suite
603 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Guest Rating
Very Good
Pros +
- Breakfast Server
- When I walked in the unit my initial impression was very positive because of its size and furnishings. It felt upscale and modern.
- The air conditioning.
Cons -
- Do not stay here or trust anything they say. This place is a nightmare! Be careful Booking through here, it?s not the one they?re actually going to give you! Also, my charger was stolen out of my room.
- I pulled back the sheets and discovered 2 red dots under the pillow. I got a wet towel to see if they came out and discovered they were blood. It was too late to get it resolved so I slept on the other side of the bed. I covered my pillow with my t-shirt
- No bar soap in the bathroom, the towels & face cloths were dingy & hard, only 1 face cloth and 1 dish rag provided daily with towels, only 2 small bottles of water provided at check-in, extra charge for additional bottles, pool area was unattended, etc.
Jesus
•Posted on: 6-6-2024
Breakfast Server
Do not stay here or trust anything they say. This place is a nightmare! Be careful Booking through here, it?s not the one they?re actually going to give you! Also, my charger was stolen out of my room.
Joseph
•Posted on: 2-26-2024
When I walked in the unit my initial impression was very positive because of its size and furnishings. It felt upscale and modern.
I pulled back the sheets and discovered 2 red dots under the pillow. I got a wet towel to see if they came out and discovered they were blood. It was too late to get it resolved so I slept on the other side of the bed. I covered my pillow with my t-shirt
Verified Hotel Guest
•Posted on: 12-2-2023
The air conditioning.
No bar soap in the bathroom, the towels & face cloths were dingy & hard, only 1 face cloth and 1 dish rag provided daily with towels, only 2 small bottles of water provided at check-in, extra charge for additional bottles, pool area was unattended, etc.
Nadim
•Posted on: 12-2-2023
Spacious room, comfortable bed and clean!
Inconvenient parking, dark and tight underground.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Serenity Hotel Boutique
10 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22, Playa Del Carmen,
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Playa Del Carmen
- Serenity Hotel Boutique