3.5-Star Hotel

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Paseo Xaman-Ha, Lote Hotelero No. 5, Fracc. Playacar, Playa Del Carmen, - Mexico
View Map
Viva Maya by Wyndham, A Trademark All Inclusive Resort
1/150
$358
per night

3.5-Star Hotel

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Paseo Xaman-Ha, Lote Hotelero No. 5, Fracc. Playacar, Playa Del Carmen, - Mexico
View Map

Top Amenities:

All inclusiveBeachfrontFree BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

7.7

Good

Based on 531 reviews

Location Of Hotel

9

Hotel Cleanliness

8.6

Hotel Staff

8.4

Overall Quality

7.7

Show 65 Verified Reviews

About

At Viva Maya by Wyndham, A Trademark All Inclusive Resort, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by Viva Maya by Wyndham, A Trademark All Inclusive Resort simplify the organization of your excursions, tourist activities, and other adventures in Playa Del Carmen.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the laundromat and laundry service provided at Viva Maya by Wyndham, A Trademark All Inclusive Resort. Desire to unwind? Make the most of your visit at Viva Maya by Wyndham, A Trademark All Inclusive Resort with accessible amenities such as daily housekeeping.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Viva Maya by Wyndham, A Trademark All Inclusive Resort. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms at Viva Maya by Wyndham, A Trademark All Inclusive Resort come furnished with air conditioning to cater to your needs and comfort. A few accommodations at Viva Maya by Wyndham, A Trademark All Inclusive Resort also include unique design elements like a balcony or terrace. A number of rooms feature television for guest amusement and enjoyment. In certain chosen rooms, a refrigerator is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. At Viva Maya by Wyndham, A Trademark All Inclusive Resort, each day commences with a scrumptious breakfast offered at no additional cost.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent within the hotel's bar and nightclub may prove to be just as entertaining as venturing out with your fellow adventurers.At Viva Maya by Wyndham, A Trademark All Inclusive Resort, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by paying a visit to massage, hot tub, salon, spa and sauna for ultimate relaxation. At Viva Maya by Wyndham, A Trademark All Inclusive Resort, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Viva Maya by Wyndham, A Trademark All Inclusive Resort, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

All children are welcome. Up to three children under 3 years stay free of charge when using existing beds. Up to three children from 3 to 11 years old are charged USD 40 per child per night upon check-in at the property. One child under 3 years stays free of charge in a crib. The maximum number of cribs in a room is 1. Maximum occupancy in rooms with 1 bed is 2 guests. Maximum occupancy in rooms with 2 beds is 4 guests. There is no capacity for extra beds in the rooms. Some services are available with extra charge, please contact the property for more details. br/ An environmental fee of MXN 31.12 per room per night is not included and needs to be paid upon arrival.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

All inclusive
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Kid-friendly dining
Kids facilities
Kids' pool
Non-smoking property
Outdoor pool
Private beach
Professional cleaning services
Refrigerator
Restaurant(s)
Spa services
Spa/sauna
Tennis court & equipment
Wheelchair accessible

Guest Rating

7.7

Good

Based on 531 reviews

Location Of Hotel

9

Hotel Cleanliness

8.6

Hotel Staff

8.4

Overall Quality

7.7

Pros +

  • The staff were overall great
  • Location.
  • The location and beach is amazing. White sand, great shade under the palm trees. Staff were hard working and quick to meet our needs. Lobby staff gave great recommendations for places to go. The room was very clean. Tropical feel was fun.

Cons -

  • The room was in need for repairs and the balcony was about 1foot wide and not usable
  • Food. Noise. Management. Rooms.
  • The food options were not the greatest. The buffet was repetitive and lacked the quality we've seen at other comparable resorts. The pool area food was not good.

Top Quotes:

"The location of the hotel, the activities and the amenities were perfect for our family."

"The beach was fantastic. "

"The location was very convenient-only a 5 min cab ride to Playa Del Carmen"

Business Traveler (29)

Solo Traveler (100)

Traveling as Couple (587)

Family with Young Children (803)

Family with Teens (21)

Senior Traveler (6)

Group Traveler (256)

7
3/1/2025
The staff were overall great
The room was in need for repairs and the balcony was about 1foot wide and not usable
1
7/4/2024
Location.
Food. Noise. Management. Rooms.
7
2/27/2024
The location and beach is amazing. White sand, great shade under the palm trees. Staff were hard working and quick to meet our needs. Lobby staff gave great recommendations for places to go. The room was very clean. Tropical feel was fun.
The food options were not the greatest. The buffet was repetitive and lacked the quality we've seen at other comparable resorts. The pool area food was not good.
7
12/29/2023
Close the beach & shopping
Food quality is not good. Not many options for vegetarians. Bathroom sink drain is worst.

Room Options

Superior King Room with Pool View - Non-Smoking

388 sqft • 1 King

Air conditioningDeskHair dryerIn-room safe box

Room Details and Photos

1/4

Accessible Room, 1 Queen Bed, Non-Smoking

388 sqft • 1 Queen

Accessible roomAir conditioningBlackout curtainsCloset

Room Details and Photos

Superior Queen Room with Ocean View and Two Queen Beds, Non-Smoking

388 sqft • 2 Queen

Air conditioningDeskHair dryerIn-room safe box

Room Details and Photos

Location

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Paseo Xaman-Ha, Lote Hotelero No. 5, Fracc. Playacar, Playa Del Carmen,