5 Star Hotel
Paradisus Playa del Carmen - Riviera Maya- All Inclusive
About
Located in Playa del Carmen, a 17-minute walk from Playa del Carmen Beach, Paradisus by Meliá Playa del Carmen - Riviera Maya - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a garden and a restaurant. This 5-star hotel offers a bar. The property provides a 24-hour front desk, airport transportation, a concierge service and free WiFi. Guests at the hotel can enjoy a buffet breakfast. Spa and wellness facilities are at guests' disposal during their stay at Paradisus by Meliá Playa del Carmen - Riviera Maya - All Inclusive, including a spa center and on-request massage treatments. ADO International Bus Station is 2.9 miles from the accommodation, while Playa del Carmen Maritime Terminal is 3.2 miles from the property. Cozumel International Airport is 24 miles away.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
MASTER SUITE-NATURE VIEW
216 sqft • 1 King
Room Details and Photos
JUNIOR SUITE-NATURE VIEW
216 sqft • 2 Double and 1 King and 1 Sofabed
Room Details and Photos
TWO BEDROOM MASTER SUITE NATURE VIEW
216 sqft • 4 Sofabed
Room Details and Photos
FAMILY CONCIERGE MASTER SUITE NATURE VIEW
216 sqft • 1 Sofabed
Room Details and Photos
Roulette Room Playa del Carmen or La Perla
625 sqft • 1 King or 2 Double
Room Details and Photos
FAMILY CONCIERGE SUITE NATURE VIEW
216 sqft • 2 Double
Room Details and Photos
Family Concierge Suite SwimUp
840 sqft • 2 Double and 1 Sofabed
Room Details and Photos
Family Concierge Master Suite SwimUp
87 sqft • 1 King and 1 Sofabed
Room Details and Photos
Junior Suite Nature View
625 sqft • 1 King or 2 Single
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The kindness and helpfulness everyone showed.
- Food was good specially the dinner but breadfast was the same all days never change the menÃÂú they take foverer to serve the food but the instalations was ok
- Lots of activities for kids. Loved the bounce houses by the pool. Great customer service
Cons -
- They dont fill the mini bar and one time the Tecate light beer finished for several days and the location so far from the quinta av. supost to be un from of the resort but is at the end of the avenue. If u got dlls they take forever yo change it
- -Horriable beach -Needing to make reservations for restaurants that was impossible to get the times you want so having to eat at the at buffet daily with awful food selection -Smokers EVERYWHERE including the kids pool -NO pull out sofa in the suites
- A lot of noises during the night, slam door, children screaming in the aisle. Restrict areas for lunch and dinner and also restrict for swimming pool. I do not recommend for people that want a silent place .
Top Quotes:
"The place is beautiful. Lots of places to visit."
Business Traveler (7)
Solo Traveler (4)
Traveling as Couple (42)
Family with Young Children (83)
Family with Teens (1)
Senior Traveler (1)
Group Traveler (20)
Total (118)
Melissa
•Posted on: 1-20-2026
The kindness and helpfulness everyone showed.
Lilia
•Posted on: 11-16-2020
Food was good specially the dinner but breadfast was the same all days never change the menÃÂú they take foverer to serve the food but the instalations was ok
They dont fill the mini bar and one time the Tecate light beer finished for several days and the location so far from the quinta av. supost to be un from of the resort but is at the end of the avenue. If u got dlls they take forever yo change it
Verified Hotel Guest
•Posted on: 7-24-2018
Lots of activities for kids. Loved the bounce houses by the pool. Great customer service
-Horriable beach -Needing to make reservations for restaurants that was impossible to get the times you want so having to eat at the at buffet daily with awful food selection -Smokers EVERYWHERE including the kids pool -NO pull out sofa in the suites
Anderson
•Posted on: 7-13-2018
The staff was very polite and the food was good.
A lot of noises during the night, slam door, children screaming in the aisle. Restrict areas for lunch and dinner and also restrict for swimming pool. I do not recommend for people that want a silent place .
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
Important Info:
Please note, at check-in, guests must provide the credit card used to make the reservation. Children up to and including 4 years old can stay for free. Children from 5 years old to 12 years old can stay for USD 178.00 per child per night. Children from 13 years old to 17 years old can stay for 50% of the adult rate per child per night. The property will make a pre-authorization of the credit card in guarantee at any time after booking. Room Service – Included. Service charge of $5 usd per delivery applies. All cots are subject to availability. When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Paradisus Playa del Carmen - Riviera Maya- All Inclusive
5th Ave With 88 North Street, Mza 569, Lot 1, Playa Del Carmen,
Top Hotel Destinations
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- Paradisus Playa Del Carmen - Riviera Maya- All Inclusive