2.5 Star Hotel

City Express by Marriott Playa Del Carmen

Av. Balamkanche Lt 4 Mza 30 Playacar Fase Ii, Fraccionamiento Playa Fase Ii., Playa Del Carmen, - Mexico
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City Express by Marriott Playa Del Carmen
1/95

About

This modern hotel is 1.1 mi from Playa del Carmen Beach. It features free Wi-Fi, a beach club and a gym. Air-conditioned rooms at Cityexpress Playa del Carmen have flat-screen cable TV and a work desk. All rooms have a private bathroom. The hotel has a 24-hour reception where guests can make use of the safety deposit boxes. Laundry and dry cleaning services are both available for an extra charge. Xcaret and Xplor Parks are within a 10-minute drive of the hotel. The resort’s lively 5th Avenue is a 5-minute drive away. Transportation Hotel - Beach Club (Sr. Frogs y Kool Beach) schedule: 9:00 am, 11:00 am y 1 :00pm, limited seats, with previous reservation.

Guest Rating

6.5

Pleasant

Based on 82 reviews
Show 2 Verified Reviews

Room Options

1/4

Suite, 1 King

334 sqft • 1 King

Air conditioningBaby CotBath or ShowerCarbon monoxide detector

Room Details and Photos

1/8

Guest room, 2 Double

216 sqft • 2 Double

Air conditioningBaby CotBath or ShowerBlackout curtains

Room Details and Photos

1/6

Queen Room

194 sqft • 1 Queen

Accessible bath/showerAccessible by liftAccessible toiletAir conditioning

Room Details and Photos

1/5

Suite with Two Double Beds

237 sqft • 1 Double

Accessible by liftAir conditioningBath or ShowerBody soap

Room Details and Photos

Guest Rating

6.5

Pleasant

Based on 82 reviews

Pros +

  • nothing
  • Easy to found

Cons -

  • shower curtain was totally ripped up. no bath mat so had to step on wet tile after shower, bathroom would not close,room door very difficult to open, no option on tv for English, toilet seat was the wrong size, ironing board not functioning
  • After 30 minutes of trying to check in Front desk told me , is no room available Since that I¿m trying to get someone on the phone to help me with cancellation
1.0

Judy

•

Posted on: 11-27-2023

nothing

shower curtain was totally ripped up. no bath mat so had to step on wet tile after shower, bathroom would not close,room door very difficult to open, no option on tv for English, toilet seat was the wrong size, ironing board not functioning

6.0

Jozsef

•

Posted on: 3-4-2022

Easy to found

After 30 minutes of trying to check in Front desk told me , is no room available Since that I¿m trying to get someone on the phone to help me with cancellation

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 01:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Please bring a printed copy of your booking confirmation with you when checking in. Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Accessible parking
Daily disinfection
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Professional cleaning services

Top Hotel Destinations

Top Destinations
$59
per night