4 Star Hotel
Riu Palace Riviera Maya - All Inclusive
About
Located in Playa del Carmen, a 8-minute walk from Playacar Beach, Riu Palace Riviera Maya - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi throughout the property. The resort provides a terrace and a 24-hour front desk. Buffet and American breakfast options are available at the resort. Riu Palace Riviera Maya - All Inclusive has a playground. The area is popular for snorkeling, and car rental is available at this 5-star resort. ADO International Bus Station is 1.2 miles from the accommodation, while Playa del Carmen Maritime Terminal is 1.1 miles from the property. Cozumel International Airport is 21 miles away.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Junior Suite
377 sqft • 1 Queen or 2 Double
Room Details and Photos
Junior Suite
377 sqft • 1 King or 2 Double
Room Details and Photos
Junior Suite Ocean View
377 sqft • 1 King
Room Details and Photos
2 Bedroom Junior Suite Superior
377 sqft • 2 King • 1 Sofabed
Room Details and Photos
Suite
711 sqft • 1 Queen
Room Details and Photos
Junior Suite Ocean View - Elite Club
sqft • 2 Queen
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The pools and the beach was ver nice. Hotel was very clean.
- Service was excellent. German, the attendant serving drinks poolside made this a very enjoyable vacation.
- It was clean. There was lots to do. Staff was wonderful. Location was close to downtown and a cab only cost $10. The resort provided plenty of fun entertainment.
Cons -
- The food was terrible. 5 out of the 7 people in our party got very sick for most of the trip. Food was recycled and not fresh. You felt ill after you ate a meal.
- The food was sub par. All meet was over cooked and the lobster at the the Steakhouse was horrible as it was over cooked to the point of being mush.
- The mixed drinks were not very good as most of them were made using cheap syrups. I wish they were real fruit drinks.
Top Quotes:
"Nice hotel with very nice beach."
"The pools were fabulous."
"Professional, courteous staff."
Business Traveler (5)
Solo Traveler (21)
Traveling as Couple (163)
Family with Young Children (122)
Group Traveler (31)
Total (337)
Carolyn
•Posted on: 4-5-2024
The pools and the beach was ver nice. Hotel was very clean.
The food was terrible. 5 out of the 7 people in our party got very sick for most of the trip. Food was recycled and not fresh. You felt ill after you ate a meal.
David
•Posted on: 12-2-2023
Service was excellent. German, the attendant serving drinks poolside made this a very enjoyable vacation.
The food was sub par. All meet was over cooked and the lobster at the the Steakhouse was horrible as it was over cooked to the point of being mush.
Verified Hotel Guest
•Posted on: 12-2-2023
It was clean. There was lots to do. Staff was wonderful. Location was close to downtown and a cab only cost $10. The resort provided plenty of fun entertainment.
The mixed drinks were not very good as most of them were made using cheap syrups. I wish they were real fruit drinks.
Verified Hotel Guest
•Posted on: 12-2-2023
The hotel has fantastic staff & everything was very clean including the beach & pools. Overall the food was good & there were tons of options available. It felt very safe, & the Silent Disco night was fun. The drinks are not weak either!!
The entertainment needs improvement. Most nights it was very boring except Silent Disco night & the White Party. Our group wasn't a fan of the Mexican restaurant but the rest of the food was great!
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination. The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of MXN $29.32 Per Room Per Night The property will charge the full amount of the stay for guests with an early departureGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Riu Palace Riviera Maya - All Inclusive
Av Xaman Ha Mza 9 And 10 Lot 1, Playa Del Carmen,
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Riviera Maya
- Riu Palace Riviera Maya - All Inclusive