5 Star Hotel

Ocean Maya Royale Adults Only - All Inclusive

Carretera Federal Chetumal, Km 299, Playa Del Carmen, - Mexico
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Ocean Maya Royale Adults Only - All Inclusive
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About

Offering endless activities, international on-site dining and full-service spa treatments, Ocean Maya Royale provides oceanfront accommodations. Guests can enjoy direct beach access in the heart of the Mayan Riviera, near Cozumel and Cancun. With an on-site scuba diving center and daily organized activities, there is something for everyone at the Ocean Maya Royale. Take advantage of the resort's nightly live entertainment or relax in one of the 2 oceanfront swimming pools. Sample a large variety of dining options while staying at the Ocean Maya Royale, including authentic Japanese cuisine and traditional Mexican dishes. The resort also features several on-site bars. In the area surrounding the Ocean Maya Royale, discover a large variety of recreational activities, including jet skiing and guided jungle tours. The area is also home to one of the world's largest coral reefs, and is ideal for scuba diving or snorkeling.

Guest Rating

8.3

Very Good

Based on 229 reviews

Location Of Hotel

8.7

Hotel Cleanliness

9.2

Hotel Staff

9.1

Overall Quality

8.6
Show 32 Verified Reviews

Room Options

1/4

Superior Deluxe

453 sqft • 1 Double or 2 Single

Additional toiletAir conditioningAir purifierBalcony

Room Details and Photos

sqft

AdapterAdditional toiletAir conditioningAir purifier

Room Details and Photos

1/9

Privilege Junior Suite

485 sqft • 1 King and 1 Sofabed

AdapterAdditional toiletAir conditioningAir purifier

Room Details and Photos

1/11

Privilege Honeymoon Junior Suite

463 sqft • 1 Double

Additional toiletAir conditioningAir purifierAlarm clock

Room Details and Photos

1/9

Privilege Honeymoon Maya Deluxe

485 sqft • 1 King

AdapterAdditional toiletAir conditioningAir purifier

Room Details and Photos

Guest Rating

8.3

Very Good

Based on 229 reviews

Location Of Hotel

8.7

Hotel Cleanliness

9.2

Hotel Staff

9.1

Overall Quality

8.6

Pros +

  • Hotel employee! We knew her from the previous resort she came from, great person, we just love her.
  • Very clean, very friendly staff and quiet beautiful natural surroundings
  • The size was perfect, accomodations were updated due to an injury and the Experience Staff.

Cons -

  • Beach front was small. Short-staffed, workers were friendly but overwhelmed. Bartenders at pool were not friendly. There was only one person at the coffee shop preparing drinks and serving at the counter, people lined up and waited.
  • There is no screen on the sliding doors, the first room we went into was just cleaned and the smell of their cleaner was very strong. Luckily we had changed rooms to a bottom floor level. The Pool where the action was could use some update.
  • Spa should improve the hot tub area. Music at fun pool was way too loud.

Top Quotes:

"The atmosphere is amazing, and the food is excellent."

"Absolutely beautiful."

"Awesome in every way."

Business Traveler (1)

Solo Traveler (3)

Traveling as Couple (157)

Family with Young Children (22)

Family with Teens (1)

Senior Traveler (10)

Group Traveler (32)

Total (498)

10.0

Lisa

•

Posted on: 3-12-2026

Hotel employee! We knew her from the previous resort she came from, great person, we just love her.

5.0

Rosina

•

Posted on: 8-6-2025

Very clean, very friendly staff and quiet beautiful natural surroundings

Beach front was small. Short-staffed, workers were friendly but overwhelmed. Bartenders at pool were not friendly. There was only one person at the coffee shop preparing drinks and serving at the counter, people lined up and waited.

9.0

Janet

•

Posted on: 3-14-2025

The size was perfect, accomodations were updated due to an injury and the Experience Staff.

There is no screen on the sliding doors, the first room we went into was just cleaned and the smell of their cleaner was very strong. Luckily we had changed rooms to a bottom floor level. The Pool where the action was could use some update.

8.0

Verified Hotel Guest

•

Posted on: 1-8-2024

Staff; smaller size; dining options; spa

Spa should improve the hot tub area. Music at fun pool was way too loud.

Top Amenities:

All inclusiveBeachfrontAdult OnlyFree Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterSpaSpaBusiness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are not allowed.

Important Info:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that starting from May 1, 2011, this will be an Adults-Only hotel. No children will be allowed. Please be aware that when booking a rate where payment is due prior to arrival, the property will send detailed payment instructions along with a link to a secure payment platform. Environmental Sanitation Tax: It is a government-mandated payment for an environmental fee. All resorts in the Mexican Caribbean are collecting this tax for all guests at check-in. The amount (collected in Pesos) is approximately $2.55 per night in US Dollars. The amount may vary according to the room's exchange rate and occupancy per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Adult Only
Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Business Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities

Amenities & Services

Accessible parking
Adult only
All inclusive
Beachfront
Business center
Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Non-smoking rooms available
Outdoor pool
Private beach
Professional cleaning services
Restaurant(s)
Spa services
Spa/sauna
Swimming pool
Themed dinner nights

location

Ocean Maya Royale Adults Only - All Inclusive

Carretera Federal Chetumal, Km 299, Playa Del Carmen,

Top Hotel Destinations

$411
per night