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Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 3 Verified Reviews
Terasu Riviera Maya Hotel & Spa, en Xcaret features free bikes, outdoor swimming pool, a garden and restaurant in Playa del Carmen. The property is around 4.7 miles from Playa del Carmen Maritime Terminal, 4.7 miles from ADO International Bus Station and 6.3 miles from Church of Guadalupe. The hotel also provides free WiFi as well as a paid airport shuttle service. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a microwave, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guest rooms include a closet. Guests at Terasu Riviera Maya Hotel & Spa, en Xcaret can enjoy a continental breakfast. Guests at the accommodation will be able to enjoy activities in and around Playa del Carmen, like cycling. Xel Ha is 25 miles from Terasu Riviera Maya Hotel & Spa, en Xcaret, while Cenote Dos Ojos is 29 miles away. Cozumel International Airport is 17 miles from the property.
Check-in:
After 15:00
Check-out:
Before 12:00
Important Info:
This property does not accommodate bachelor(ette) or similar parties. Please inform Terasu Riviera Maya Hotel & Spa, en Xcaret of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that the restaurant is open from 06:00 until 22:00 daily.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Helpful, friendly staff. Perfect location for a family to visit Explor and Excaret. Small pool and delicious dinner menu. Basic breakfast menu included: scrambled eggs or omelette. Would recommend!
- I liked the personnel attentiveness. Everyone was nice and ready to help.
- Everything is amazing, staff, food, location, beautiful consept
Cons -
- Parking is difficult. It was difficult to find the place. We had unexpected insects in our bead. Place looks much better in pictures. There is no body cream available.
- Need to maintain and clean the pool. The location is great but in the same time because is very close to the xcart park have so much noise from the people that enjoy the zipping line
Business Traveler (3)
Solo Traveler (5)
Traveling as Couple (60)
Family with Young Children (16)
Group Traveler (17)
Total (267)
Room Options
Deluxe King Suite
496 sqft • 1 King • 1 Sofabed
Room Details and Photos
Villa with Private Pool
10226 sqft • 1 King and 1 Sofabed • 1 King • 1 King • 1 Queen • 1 King • 1 King • 1 King • 1 Queen and 1 Sofabed • 1 King and 1 Sofabed
Room Details and Photos
Deluxe King Room
313 sqft • 1 King
Room Details and Photos
Standard Double Suite
668 sqft • 1 Queen • 1 Sofabed
Room Details and Photos
Deluxe Queen Room
291 sqft • 1 Queen
Room Details and Photos
Location
Terasu Riviera Maya Hotel & Spa, en Xcaret
Km 283 Acceso 1 Xcaret Fraccionamiento 1, Lote 3, Rancho Viejo Xcaret, Playa Del Carmen,
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