3.5-Star Hotel

La Reina Roja Hotel Boutique

Calle 20, 298 Entre Avenida Cinco Y Diez, Playa Del Carmen, - Mexico
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La Reina Roja Hotel Boutique
1/68
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$39
per night

3.5-Star Hotel

La Reina Roja Hotel Boutique

Calle 20, 298 Entre Avenida Cinco Y Diez, Playa Del Carmen, - Mexico
View Map

Top Amenities:

Free Internet AccessSwimming PoolAirport ShuttleRestaurantNo Smoking Rooms/Facilities
Show All Amenities

Guest Rating

7.3

Good

Based on 125 reviews

Location Of Hotel

9

Hotel Cleanliness

7.8

Hotel Staff

8

Overall Quality

7.3

Show 8 Verified Reviews

About

Located right in the center of downtown Playa del Carmen just a few steps away from Fifth Avenue and its famous night life, luxury shopping and dining scene where you will experience the laid back lifestyle that the Riviera Maya has to offer. The modern and provocative Avant-Garde building design together with its Pop Art conceptual decoration of each of our deluxe rooms and junior suites and thematic suites offer a unique and unforgettable experience for your vacation trip.In addition to having high luxury amenities and services for your enjoy and pleasure live a unique experience as a couple, with friends or on your business trip while discovering the original proposal that our "adults-only" hotel has to offer.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Kavia 5th Avenida of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Swimming Pool
Airport Shuttle
Restaurant
No Smoking Rooms/Facilities

Amenities & Services:

Airport shuttle (charges may apply)
Free Wi-Fi
Indoor pool
Non-smoking property
Outdoor pool
Restaurant(s)

Guest Rating

7.3

Good

Based on 125 reviews

Location Of Hotel

9

Hotel Cleanliness

7.8

Hotel Staff

8

Overall Quality

7.3

Pros +

  • Friendly, helpful staff. Good English.
  • So great
  • Complimentary breakfast and free beer and wine from 12-6 was great too. The beds were nice too.

Cons -

  • The building is very dated and there were live raccoons running around the lobby
  • The toilet seat was broken, water pressure was low and the hot water was bipolar. Also we got but a few times in our room.
  • The door to our balcony would not lock bc it was a simple fix. I didn't have a stick to block it so I used the end table and it worked.

Top Quotes:

"Beautiful rooftop bar and pool. "

"Very friendly and helpful staff. "

"Excellent location. "

Business Traveler (46)

Solo Traveler (117)

Traveling as Couple (244)

Family with Young Children (18)

Family with Teens (3)

Senior Traveler (17)

Group Traveler (83)

7
2/14/2024
Friendly, helpful staff. Good English.
The building is very dated and there were live raccoons running around the lobby
10
12/1/2023
So great
7
9/1/2022
Complimentary breakfast and free beer and wine from 12-6 was great too. The beds were nice too.
The toilet seat was broken, water pressure was low and the hot water was bipolar. Also we got but a few times in our room.
5
8/5/2016
Definitely not a 3 1/2 star hotel.

Room Options

1/22

Deluxe Twin Room

431 sqft • 2 Queen

Accessible by liftAir conditioningBath or ShowerCloset

Room Details and Photos

1/15

Deluxe King Room

431 sqft • 1 King

Air conditioningBlackout curtainsCity viewCloset

Room Details and Photos

1/3

sqft

Air conditioningPrivate bathroom

Room Details and Photos

1/6

Deluxe Two Double Beds

431 sqft • 2 Double

Air conditioningBlackout curtainsClosetClothes rack

Room Details and Photos

Location

La Reina Roja Hotel Boutique

Calle 20, 298 Entre Avenida Cinco Y Diez, Playa Del Carmen,