City Express by Marriott Lazaro Cardenas

Breakfast was exceptional.Room service was good. Everything else was great!

The room amenities need work. Phones are fake and AC units are in bad shape. You cant even call for services. One has to leave their room all the way to front reception to request services. And No Ice Machine.

Passable

Very small rooms, not comfortable, not clean. Breakfast very poor. Far away from city centre (like restaurants, etc.)

Staff were kind and very helpful, their disposition was also consistently good. Atmosphere avobe all was chill and safe. We had some trouble with the room keys and received help right away. Conveniently located, nearby big stores, gas stations and at a good distance from the highway connecting Guerrero to Michoacan. Breakfast was ok.

Instalations are old-fashioned and in dire need of renovations, as I said, the staff is nice... however the correlation quality per value falls too short. I found the hotel needlessly overpriced for what it was. Recommended only for a super short stay or for an unavoidable work trip.

There was nothing to like

It’s pathetic. I didn’t expect such a poor quality from Marriott. It is not even a 2 star hotel. No restaurant facilities, No facilities to have a cup of coffee in room, No fridge. Cleanliness and staff was average. Breakfast was very ordinary.

I don't really liked

The hotel need a renovation the lamps are dirty, the furniture very old, curtain in the shower ripped, no hot water very poor for the price ?

Easy to find with excellent parking. Breakfast was fine.

Ice machine broken. Leftover food in the dresser drawer. No glasses in room.

maintenance person was very nice and helpful! only one nice person there.

well. 1. building has mold and sell like mold everywhere. I stayed at many places in Mexico and some places that not even on google or anywhere online 100 times better then this place. I would not pay even $25 dollars a night. 2. we had to change room due to the lack of hot water. during this process, and only when I brought up that we have no hot water (1 day I didn’t even say anything about the water issues, due to the conditions of the hotel I thought hot water doesn’t exist there). so during the water issue they switched the room but maintenance person said come to the reception there is some issues. turns out when I checked in they miscounted and charged me less then supposed to charge me. it was less $100 pesos (5 dollars more less). so for 5 dollars they had me go all upfront pay (no receipt by the way) and then I was able to charge the room so we finally at least had hot water. over all (other then maintenance guy, he was great) I would rate this place at -1 of 100. there is another hotel down the road 5-10 min away. I definitely recommend to go stay there or anywhere else. save yourself time and get what you pay for. this place absolutely the worst that I had ever stayed. and I’m very frequent traveler.

Never again

Room was shabbyAir Con was either full on or offSwimming pool was out of order

cleanliness

shower didn’t warm up, wifi didn’t work, phone in the room didn’t work

Breakfast was berry good

Air condition at the room was making so much noise I did mentioned to the service desk and they did not wanted to change my room

Breakfast done to early, bad location

The time for breakfast and pool time close!

Little gym with 4 machines and different weights. Perfect for morning 30 min cardio. The space has AC, hand sanitizer and cold drinking water.Bed was comfortable and it was generally dark and quiet here. Perfect for a good night sleep.Stuff was very nice.

Bad breakfast. They were running out of food multiple times in 1 h this morning. They only had chilaqillas by the way. Lady serving it was also gone all the time. Didn’t even worth to come, really.

Great staff, clean

Restaurant did not have good menu

Its well located

The confort

Clean, great stay.

Nothing, everything was great.

Everything was very good the personal or the staff

Everything was perfect

Very poor

Pleasant

Excelente

Good