- Overview & Photos
- Policies
- Amenities
- Reviews
- Rooms
- Map
Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 2 Verified Reviews
Officially opening our doors on July 1, 2021, The Benson Hotel has taken over a previous hotel. The property has been given new life from its external facade, through the lobby, to the deco-inspired restaurant and bar on level three, overlooking the city skyline. Existing guest rooms have experienced a stage one refresh with new carpet, curtains, paint, and 55" smart TVs in the bathrooms, with furnishing to be refurbished in stage two over the coming months. Located in the heart of the central business district, The Benson Hotel is a 5-minute walk from the Convention Center, Reef Casino, reef departure terminals, Esplanade Lagoon, and Promenade. Free WiFi is included. For a more active time, go canoeing or horseback riding. Make your own unique tour of the area with a rented bicycle or car. Return to a favorite drink at the bar, open Tuesday–Saturday. The Benson Bar & Restaurant is a combination of relaxation and sophistication, offering an array of cocktails, modern dining, and local delicacies. Breakfast is available from 6:30 a.m. to 10 a.m. every day. The bar opens from 3 p.m. until late on Friday and Saturday, with the restaurant serving meals from 4 p.m. to 8 p.m. It also offers outdoor seating to enjoy the tropical climate.
Check-in:
After 14:00
Check-out:
Before 10:00
Pets:
Pets are not allowed.
Important Info:
Please inform The Benson Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that for bookings of 10 rooms or more, different policies or procedures apply. Please contact the property in advance, using the contact details found on the booking confirmation. Please note that there is a 1.5% surcharge when you pay with Visa or Mastercard and 2% when using Amex when you pay with a credit card at the Hotel's reception desk. The Hotel requests an incidental deposit of $50 per night, during your stay (as a deposit or an authorization on your card) for any incidental charges, any credit will be refunded on departure.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The hotel was everything I expected it to be. During this trip, we stayed at 5 different hotels in Oz and NZ - this was the best. The front desk helped us with getting a taxi for an early morning checkout and gave us an extra hour of sleep!
- Location
Cons -
- Low level of cleanliness Low standard of buffet breakfast Cleanliness of room Noisy dripping shower tap and noisy antiquated air conditioner
Business Traveler (82)
Solo Traveler (157)
Traveling as Couple (339)
Family with Young Children (430)
Family with Teens (2)
Senior Traveler (27)
Group Traveler (169)
Room Options
Accessible 1 King Bed Non-Smoking
237 sqft • 1 King
Room Details and Photos
Standard Room
sqft
Room Details and Photos
Standard Accessible Room
237 sqft • 1 Double
Room Details and Photos
Superior Queen Room with Views
237 sqft • 2 Queen
Room Details and Photos
Deluxe Twin Room
sqft • 1 Single
Room Details and Photos
Location
The Benson Hotel
Cnr Spence & Grafton Streets, Cairns,