4-Star Hotel

DoubleTree by Hilton Hotel London Excel

Excel 2 Festoon Way Royal Victoria, London, - United Kingdom
View Map
DoubleTree by Hilton Hotel London Excel
1/90
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$139
per night

4-Star Hotel

DoubleTree by Hilton Hotel London Excel

Excel 2 Festoon Way Royal Victoria, London, - United Kingdom
View Map

Top Amenities:

Free Internet AccessHealth ServicesKitchen/KitchenetteRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.2

Very Good

Based on 5290 reviews

Location Of Hotel

8.2

Hotel Cleanliness

8.7

Hotel Staff

8.8

Overall Quality

8.2

Show 7 Verified Reviews

About

Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. There is also 24-hour room service available. A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. A damage deposit of GBP 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A credit or debit card authorization of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Kitchen/Kitchenette
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hygiene certification
Kid-friendly dining
Kitchen
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

8.2

Very Good

Based on 5290 reviews

Location Of Hotel

8.2

Hotel Cleanliness

8.7

Hotel Staff

8.8

Overall Quality

8.2

Pros +

  • The hotel was nice, room was clean, good view of the city airport, and the lake from my room. I like the location, just a walk to the bus stop, train station, and the ExCel exhibition center. Check in service was good. Big shout out to hotel employee.
  • Everything...
  • Location and bar

Cons -

  • I did not like the mattress, it was squeaking.
  • Nope
  • There was no fridge in room so fir 4 days I had to move up and down to keep my perishable stuff in kitchen fridge through staff. I wanted to sit out on tables near restaurant although I was allowed but not served. staff kept closing the door repeatedly

Business Traveler (678)

Solo Traveler (558)

Traveling as Couple (1315)

Family with Young Children (787)

Family with Teens (2)

Senior Traveler (82)

Group Traveler (454)

9
12/9/2023
The hotel was nice, room was clean, good view of the city airport, and the lake from my room. I like the location, just a walk to the bus stop, train station, and the ExCel exhibition center. Check in service was good. Big shout out to hotel employee.
I did not like the mattress, it was squeaking.
10
4/26/2022
Everything...
Nope
8
9/25/2021
Location and bar
There was no fridge in room so fir 4 days I had to move up and down to keep my perishable stuff in kitchen fridge through staff. I wanted to sit out on tables near restaurant although I was allowed but not served. staff kept closing the door repeatedly
8
9/8/2021
Cleanliness and courtesy of the staffs. They are very good and gentle.
No refrigerator and storage of drinking water.

Room Options

1/9

Twin Accessible Deluxe Room with Water View

227 sqft • 2 Single

Accessible roomAir conditioningAlarm clockBathrobe(s)

Room Details and Photos

Deluxe Twin Room with View

sqft • 1 Single

Room Details and Photos

Queen Suite with City View

sqft • 1 Queen

City view

Room Details and Photos

1/6

Deluxe One-Bedroom King Suite with View

582 sqft • 1 King

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/10

Queen Guest Room with Sofa

227 sqft • 1 Queen and 1 Sofabed

Air conditioningAlarm clockBlackout curtainsCarbon monoxide detector

Room Details and Photos

Location

DoubleTree by Hilton Hotel London Excel

Excel 2 Festoon Way Royal Victoria, London,