3-Star Hotel

Hotel Berliner Hof

Ellerstr. 110, Düsseldorf, - Germany
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Hotel Berliner Hof
1/178
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$38

3-Star Hotel

Hotel Berliner Hof

Ellerstr. 110, Düsseldorf, - Germany
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Top Amenities:

Health ServicesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

4.9

Based on 2194 reviews

Location Of Hotel

6.9

Hotel Cleanliness

5.6

Hotel Staff

6.5

Overall Quality

4.9

Show 3 Verified Reviews

About

This family-run hotel in the heart of Düsseldorf offers soundproofed rooms with balcony and fridge. It has excellent transport links and is a 5-minute walk from Düsseldorf Central Station. Hotel Berliner Hof is open 24 hours a day. All rooms include a safe and satellite TV. Internet via cable is available. A breakfast buffet is prepared each morning at the Hotel Berliner Hof Düsseldorf. The hotel also has a bar. Guests can park in the hotel's private garage for an extra fee. Hotel Berliner Hof is a 1-minute walk from trams and a 3-minute walk from Oberbilker Markt Underground Station. There is a direct underground link to Königsallee shopping street and the Düsseldorfer Messe exhibition center.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Please inform Hotel Berliner Hof of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests arriving later than 6 p.m. must contact the hotel in advance.

Features & Amenities

Highlighted Amenities:

Health Services
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Family rooms
Non-smoking property
Non-smoking rooms available

Guest Rating

4.9

Based on 2194 reviews

Location Of Hotel

6.9

Hotel Cleanliness

5.6

Hotel Staff

6.5

Overall Quality

4.9

Pros +

  • Communication with the night staff was extremely difficult, we did not like there salty attitude at all and the sheets and duvet had an awfully old musty smell, the mattress felt more wooden than anything and the water took at least 8 mins to turn anything more than lukewarm not to mention there was no towels at all in the room and then not only that but during the late night all we could hear was the people downstairs playing Loud obnoxious music and outside the window was this dreadfully Bright light that shone through the thin paper like curtains. Tv didnt work, the fan did not work and the only form of electricity was this one little plug in the corner of the room so charging the phones and everything took longer than expected It seemed that nothing worked at all WiFi was no better than the one youd get in McDonalds if it even worked at all After a difficult sleep we went downstairs to clock out which took longer than the clock in itself due to the language barrier even with pure simple google translate This hotel was cheap and somewhat empty for a reason We was so eager to leave that we left earlier than planned in the morning.
  • Location was very good! Easy access to all places , main Railway Station, old Town, center, all places for eating places ext.
  • The location

Cons -

  • Poor concern on gusts requirements, not suppliers even a towel, you have to pay extra 10 euros per towel! First time we came across a place like this!
  • It was very bad service, everything in the contract they write is all inclusive but when you ask for it you have to pay. For example -Wifi you have to pay -towel you have to pay

Business Traveler (267)

Solo Traveler (260)

Traveling as Couple (333)

Family with Young Children (236)

Family with Teens (1)

Senior Traveler (21)

Group Traveler (362)

4.0
Communication with the night staff was extremely difficult, we did not like there salty attitude at all and the sheets and duvet had an awfully old musty smell, the mattress felt more wooden than anything and the water took at least 8 mins to turn anything more than lukewarm not to mention there was no towels at all in the room and then not only that but during the late night all we could hear was the people downstairs playing Loud obnoxious music and outside the window was this dreadfully Bright light that shone through the thin paper like curtains. Tv didnt work, the fan did not work and the only form of electricity was this one little plug in the corner of the room so charging the phones and everything took longer than expected It seemed that nothing worked at all WiFi was no better than the one youd get in McDonalds if it even worked at all After a difficult sleep we went downstairs to clock out which took longer than the clock in itself due to the language barrier even with pure simple google translate This hotel was cheap and somewhat empty for a reason We was so eager to leave that we left earlier than planned in the morning.
7.0
Location was very good! Easy access to all places , main Railway Station, old Town, center, all places for eating places ext.
Poor concern on gusts requirements, not suppliers even a towel, you have to pay extra 10 euros per towel! First time we came across a place like this!
1.0
The location
It was very bad service, everything in the contract they write is all inclusive but when you ask for it you have to pay. For example -Wifi you have to pay -towel you have to pay

Room Options

1/35
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Triple Room

194 sqft • 3 Single

Bath or ShowerDeskHair dryerHeating

Room Details and Photos

1/51
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Double or Twin Room

130 sqft • 2 Single

Bath or ShowerDeskHair dryerHeating

Room Details and Photos

1/14
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Double or Twin Room with Private Bathroom in Hallway

108 sqft • 2

BalconyBath or ShowerDeskHair dryer

Room Details and Photos

1/41
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Deluxe Queen Room with Two Queen Beds

216 sqft • 2 Double

Bath or ShowerDeskHair dryerHeating

Room Details and Photos

1/35
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Superior Double or Twin Room

162 sqft • 1 Queen

BalconyBath or ShowerDeskHair dryer

Room Details and Photos

Location

Hotel Berliner Hof

Ellerstr. 110, Düsseldorf,