Grand Canal Hotel

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. When booking 5 rooms or more, different payment and cancellation policies will apply. Please note that when booking a nonrefundable rate, the hotel will provide guests with a link to authorize advance payment. This is only if payment has not already been made on Booking.com. As per hotel terms when reserving rooms via booking.com, when booking 5 rooms or more, a different group payment and cancellation policy apply. Please note the hotel requires a 20% non refundable deposit upon reservation in order to confirm the rooms and full payment is required 1 week prior to group arrival. Payment can be made via a secure payment link. Once payment has been made via prommt you will receive a receipt of payment.