Sonder The Elm

Pros +

• Great one bed apartment, immaculately clean, everything you need for little bit longer stay, cooking and clothes washing facilities. Smooth contactless arrival and departure system. Ideal location downtown, easy walk to Museums and Galleries, Restaurants, Bars, Queen St West, Shopping, Historic areas and Subway. Quiet sleep too, as our apartment was onto a small side street rather than the main road. Loved that there were extra supplies of coffee, washing bits, fresh towels etc available if you needed them. Just made things easy and stress free.
• Clean, spacious enough for 2 adults and 2 teenagers, and the location was perfect for our stay in Toronto and close enough to downtown without too much time wasted travelling. All amenities that we needed were provided, and even access to extra items which we had ran out of (coffee, bin liners, clothes washing capsules etc). The location was not too noisy for us considering its nproximity to the centre, beds were comfortable and everything was all in order, support was quick to respond when we had queries
• The stay was outstanding! The hotel was exceptionally clean and fully equipped with everything we needed, including towels, tissue paper, and coffee.

Cons -

• Not much to improve. A few hooks; on backs of doors or hall wall would be really good for coats and towels when wet. We werent keen on the plastic sheet under bedding as hot/uncomfortable. Nor the heating system which was fan based and would come on loudly. We could have turned it off I guess, but then it was -18 outside!
• Its lacking dedicated parking but there are plenty of affordable and safe multi story parking lots no
• None