4 Star Hotel

The Westin Ottawa

11 Colonel By Drive, Ottawa, ON - Canada
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The Westin Ottawa
1/95

About

Featuring an indoor pool, the Westin Ottawa is located next to the Rideau Center Shopping Mall and the Shaw Center. The nonsmoking hotel offers a restaurant, bar, and free public WiFi. Every guest room at the Ottawa Westin is equipped with a 50" flat-screen TV. In-room films are also provided. A hot tub and fully equipped fitness center are offered at the Westin Ottawa hotel. Squash Courts, floral services, and a 24-hour business center are all available. The hotel also features 2 on-site restaurants, Daly’s and the Shore Club. From May to September, bicycle hires are available for a fee that benefits a local children's hospital. The Ottawa Art Gallery is 5 minutes’ walk away from the Westin Ottawa hotel. The University of Ottawa is 15 minutes’ walk away from the hotel and Parliament Hill is also within walking distance.

Guest Rating

8.6

Very Good

Based on 515 reviews

Location Of Hotel

9.6

Hotel Cleanliness

9.1

Hotel Staff

9.1

Overall Quality

8.6
Show 50 Verified Reviews

Room Options

1/4

Traditional, Guest room, 2 Double

248 sqft • 2 Double

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/6

Deluxe Parliament View, Guest room, 1 King, Parliament view

248 sqft • 1 King

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/4

Junior Suite, 1 King, Sofa bed, City View

496 sqft • 1 Queen and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

1/4

Junior Suite, 1 King, Sofa bed, City view

474 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

Guest Rating

8.6

Very Good

Based on 515 reviews

Location Of Hotel

9.6

Hotel Cleanliness

9.1

Hotel Staff

9.1

Overall Quality

8.6

Pros +

  • Breakfast was amazing and servers were great
  • That fact that its attacked to the mall
  • Location and the service by the hotel staff

Cons -

  • Pool area was dirty, kids in hot tub, toilets and showers were terrible, had to flush the toilet several times, shower didn?t drain fast enough and should provide hand held shower heads.
  • Room had a very distinct human body odour and the fabric chairs had lots of stains. Can?t imagine where the stains are from. The hotel turned over the room but the odour remained
  • No

Top Quotes:

"Friendly, helpful staff made this trip a success."

"Room was lovely, modern and clean with a very comfortable bed."

"Excellent buffet, great location and great views from the room."

Business Traveler (62)

Solo Traveler (49)

Traveling as Couple (199)

Family with Young Children (242)

Family with Teens (28)

Senior Traveler (18)

Group Traveler (79)

Total (532)

3.0

Robert

Posted on: 4-16-2025

Breakfast was amazing and servers were great

Pool area was dirty, kids in hot tub, toilets and showers were terrible, had to flush the toilet several times, shower didn?t drain fast enough and should provide hand held shower heads.

10.0

Sigalit

Posted on: 12-30-2024

That fact that its attacked to the mall

7.0

Yoon

Posted on: 7-4-2024

Location and the service by the hotel staff

Room had a very distinct human body odour and the fabric chairs had lots of stains. Can?t imagine where the stains are from. The hotel turned over the room but the odour remained

10.0

Verified Hotel Guest

Posted on: 11-29-2023

Location, staff

No

Top Amenities:

Health ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. It is free of charge.

Important Info:

Please note that vehicles over 6 foot 5 inches (6.6 ft) will not be able to park on site. Oversize vehicles will be directed to park in the closest available outdoor parking lots.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services

Accessible parking
Facilities for disabled guests available
Family rooms
Fitness center
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Restaurant(s)

location

The Westin Ottawa

11 Colonel By Drive, Ottawa, ON

Top Hotel Destinations

$369
per night