2.5 Star Hotel

Holiday Inn Express & Suites Ottawa East-Orleans By IHG

500 Brisebois Crescent, Ottawa, ON - Canada
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Holiday Inn Express & Suites Ottawa East-Orleans By IHG
1/84

About

Located just off Highway 174 and behind the Shenkman Arts Center, Holiday Inn Express & Suites Ottawa East-Orleans offers accommodations in Ottawa. Our indoor pool and fitness areas and a complimentary hot buffet breakfast is still available each morning. Free WiFi and parking are available for all guests. Each room at this hotel is air conditioned and features a 42-inch HDTV. You will find a coffee machine, a microwave and a mini fridge in the room. All rooms are fitted with a private bathroom equipped with a hairdryer. There is a 24-hour front desk at the property. Other facilities include meeting rooms and a business center. Complimentary parking on-site is also provided. The Place D'orleans Shopping Center is conveniently located 1.1 mi from Holiday Inn Express & suites Ottawa East-Orleans. The property is within 25 minutes' drive from downtown Ottawa and 14 mi from Ottawa Macdonald-Cartier International Airport.

Guest Rating

8.5

Very Good

Based on 357 reviews

Location Of Hotel

8.8

Hotel Cleanliness

9

Hotel Staff

9.1

Overall Quality

8.5
Show 49 Verified Reviews

Room Options

1/12

King Room - Hearing Accessible - Roll-in Shower

248 sqft • 1 King

Accessible bath/showerAccessible roomAir conditioningAlarm clock

Room Details and Photos

1/13

Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking

248 sqft • 2 Queen

Accessible roomConcierge servicesFree WifiIron and ironing board

Room Details and Photos

1/16

King Room - Mobility Access/Hearing Accessible

248 sqft • 1 King and 1 Sofabed

Accessible roomAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/13

Executive Queen Room with Two Queen Beds

302 sqft • 2 Queen and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

Standard

270 sqft • 1 Queen

Air conditioningAlarm clockBath or ShowerCloset

Room Details and Photos

Guest Rating

8.5

Very Good

Based on 357 reviews

Location Of Hotel

8.8

Hotel Cleanliness

9

Hotel Staff

9.1

Overall Quality

8.5

Pros +

  • Well located, clean, spacious room, clean beds
  • Very quiet excellent breakfast helpful staff.
  • Just the cleaning service

Cons -

  • Room on highway side resulted in some traffic noise but not overly objectionable.
  • Nothing
  • I disliked the front desk lady in night shift was super disrespectful so was the other guy and the security 0 out of 10 if there was a negative I would pick that.

Business Traveler (70)

Solo Traveler (81)

Traveling as Couple (152)

Family with Young Children (322)

Family with Teens (4)

Senior Traveler (4)

Group Traveler (57)

Total (539)

9.0

Verified Hotel Guest

Posted on: 1-1-2024

Well located, clean, spacious room, clean beds

Room on highway side resulted in some traffic noise but not overly objectionable.

10.0

Verified Hotel Guest

Posted on: 12-2-2023

Very quiet excellent breakfast helpful staff.

Nothing

1.0

Verified Hotel Guest

Posted on: 11-28-2023

Just the cleaning service

I disliked the front desk lady in night shift was super disrespectful so was the other guy and the security 0 out of 10 if there was a negative I would pick that.

8.0

Verified Hotel Guest

Posted on: 11-28-2023

Clean, big room huge beds

Pool was too small. We could not swim.

Top Amenities:

CasinoFree BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Pool now open. Please note, the correct GPS coordinates for this hotel are 45.481032, -75.512167. Simply typing in the address to your GPS system might lead you to a different location. Please note the upcoming renovation at our property, Holiday Inn Express Ottawa East – Orleans (YOWOR) From March to April 2026, the hotel will close our 2nd floor for guestroom renovations. During this time, we are dedicated to providing excellent service and will take extra care to ensure our guests’ experience is not compromised. Display dates: February 26, 2026 to April 30, 2026. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of CAD 30.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Casino
Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Casino
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Kitchen
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Restaurant(s)
Shared kitchen
Wheelchair accessible

location

Holiday Inn Express & Suites Ottawa East-Orleans By IHG

500 Brisebois Crescent, Ottawa, ON

Top Hotel Destinations

$123
per night