3.5-Star Hotel

DoubleTree by Hilton Kitchener

30 Fairway Rd South, Kitchener, ON - Canada
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DoubleTree by Hilton Kitchener
1/61
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$136
per night

3.5-Star Hotel

DoubleTree by Hilton Kitchener

30 Fairway Rd South, Kitchener, ON - Canada
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesKid Friendly
Show All Amenities

Guest Rating

7.8

Good

Based on 229 reviews

Location Of Hotel

8.5

Hotel Cleanliness

8.6

Hotel Staff

8.8

Overall Quality

7.8

Show 10 Verified Reviews

About

Located 10 minutes’ drive from Bingeman’s Park in Ontario, Canada, this Kitchener hotel offers on-site dining, an indoor pool and a gym. All comfortably furnished rooms include free Wi-Fi. Each room at the DoubleTree by Hilton Kitchener features cable TV with extended channels. Boasting rich wood furnishings and plush bedding, all rooms are equipped with tea and coffee making facilities. Complete with a grand stone fireplace, Arbor Kitchen and Bar serves a variety of American fare including succulent steak, seafood and pasta. An extensive dessert menu is also offered at the restaurant. Guests can enjoy a visit to St. Jacob's Country 25 minutes’ drive from the hotel. The Waterloo Children's Museum is 5.5 mi away. John C. Munro Hamilton International Airport is about 1 hour away and a shuttle can be arranged on request.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of CAD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Kid Friendly

Amenities & Services:

Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

Guest Rating

7.8

Good

Based on 229 reviews

Location Of Hotel

8.5

Hotel Cleanliness

8.6

Hotel Staff

8.8

Overall Quality

7.8

Pros +

  • The lobby and facilities were quite nice, and it is a relatively new building.
  • Location and the fact that they had a pool
  • Clean and quiet. Warm cookies were a bonus!

Cons -

  • Customer service is awful. I ordered room service 3x but had to pick up from reception. Very poor communication (i.e. charging things to card without telling me). Nobody asked how my stay was, or cared about customer experience. Not worth the money.
  • The pool was not open
  • Nope all Excellent

Business Traveler (45)

Solo Traveler (59)

Traveling as Couple (104)

Family with Young Children (80)

Senior Traveler (1)

Group Traveler (25)

4
9/27/2022
The lobby and facilities were quite nice, and it is a relatively new building.
Customer service is awful. I ordered room service 3x but had to pick up from reception. Very poor communication (i.e. charging things to card without telling me). Nobody asked how my stay was, or cared about customer experience. Not worth the money.
6
6/18/2022
Location and the fact that they had a pool
The pool was not open
10
10/18/2021
Clean and quiet. Warm cookies were a bonus!
7
9/30/2021
Location

Room Options

1/5

Queen Room with Two Queen Beds

338 sqft • 2 Queen

Air conditioningAlarm clockCoffee/tea machineDesk

Room Details and Photos

1/4

King Room - Hearing Access

338 sqft • 1 King

Accessible roomAir conditioningAlarm clockCoffee/tea machine

Room Details and Photos

1/7

Queen Room with Two Queen Beds and Sofa Bed

sqft • 2 Queen and 1 Sofabed

Phone

Room Details and Photos

1/4

King Room with Sofa Bed - Hearing Accessible

sqft • 1 King and 1 Sofabed

Accessible roomPhone

Room Details and Photos

1 King bed with Sofa bed

sqft • 1 Sofabed

Air conditioningClosetFree WifiIron and ironing board

Room Details and Photos

Location

DoubleTree by Hilton Kitchener

30 Fairway Rd South, Kitchener, ON