3.5-Star Hotel

The Crystal Lodge

4154 Village Green, Whistler, BC - Canada
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The Crystal Lodge
1/74
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$147
per night

3.5-Star Hotel

The Crystal Lodge

4154 Village Green, Whistler, BC - Canada
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolRestaurantFitness CenterSpaSpaPets AllowedBusiness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

8.6

Very Good

Based on 936 reviews

Location Of Hotel

9.7

Hotel Cleanliness

9

Hotel Staff

9.2

Overall Quality

8.6

Show 41 Verified Reviews

About

This Whistler property features 6 restaurants and lounges. A sauna and an outdoor hot tub provide places for guests to relax. Free Wi-Fi is available in all guest rooms. Whistler Village Gondola is a 5-minute walk away. A flat-screen TV is provided in each room at The Crystal Lodge. A refrigerator and tea and coffee-making facilities are included. Guests can enjoy free local calling. A variety of dishes are featured at the on-site restaurants at Whistler Crystal Lodge and Suites. Options include steak and Italian specialties. After a long day, guests at the Crystal can relax at the on-site salon and spa, or reenergize in the 24-hour fitness room. An outdoor heated pool is also on site. Whistler Golf Club is a short walk away. Whistler Conference Centre is 140 yards from The Crystal Lodge.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. No extra charges.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When booking 9 rooms or more, an initial deposit of the first night for each room plus tax is required and is nonrefundable. The remaining balance will be processed 30 days prior to arrival. If the group cancels more than 30 days prior to arrival, the initial deposit shall be forfeited. If the group cancels within 30 days of arrival, all reservations will be nonrefundable. Please note that we are a dog-friendly hotel, and we accept up to two dogs at this property; any additional dogs are charged at $150 per dog per stay. Please note that guests must be 21 years of age or older to check in; over holiday weekends, guests must be 25 years of age or older to check in. (This restriction also applies during Victoria Day weekend.) A valid ID is required. Please contact the hotel for further details. When booking 9 rooms or more, different policies and additional supplements may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Business Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Accessible parking
Accessible toilet
Business center
Daily disinfection
Facilities for disabled guests available
Family rooms
Fence around pool
Fitness center
Free Wi-Fi
Heated pool
Hot tub/Whirlpool
Lower bathroom sinks available
Non-smoking property
Non-smoking rooms available
Outdoor pool
Pets allowed
Restaurant(s)
Spa services
Spa/sauna
Swimming pool
Visual aids Braille/Tactile signs
Wheelchair accessible

Guest Rating

8.6

Very Good

Based on 936 reviews

Location Of Hotel

9.7

Hotel Cleanliness

9

Hotel Staff

9.2

Overall Quality

8.6

Pros +

  • Location
  • Clean and great location
  • location

Cons -

  • Hotel staff. They were not at all accommodating
  • Air conditioner was not working despite having it on cold air. It got hot at night.
  • I was not too happy with the fact that the bed was rather uncomfortable and the kettle did not work. We had to call housekeeping for a new kettle and we waited for over 30 mins for the new kettle.

Business Traveler (36)

Solo Traveler (43)

Traveling as Couple (363)

Family with Young Children (364)

Family with Teens (7)

Senior Traveler (20)

Group Traveler (147)

4
12/14/2023
Location
Hotel staff. They were not at all accommodating
9
10/14/2023
Clean and great location
Air conditioner was not working despite having it on cold air. It got hot at night.
9
10/11/2023
location
1
9/23/2023
The hotel location was really good, but the who experience with room allotted for 4 adults plus child was horrible the room that was given had no place for a child to sleep.

Room Options

1/5

Crystal Single Room with One Double Bed

201 sqft • 1 Double

Accessible by liftAdapterAir conditioningAlarm clock

Room Details and Photos

1/6

Crystal King Room

221 sqft • 1 King

Accessible by liftAdapterAir conditioningAlarm clock

Room Details and Photos

1/5

Two-Bedroom Suite

1141 sqft • 1 Queen • 1 King • 1 Sofabed

Accessible by liftAdapterAdditional bathroomAir conditioning

Room Details and Photos

1/7

Loft Suite Sleeps 6

751 sqft • 1 Queen and 2 Sofabed

Accessible by liftAdapterAir conditioningAlarm clock

Room Details and Photos

1/4

Junior King Suite

535 sqft • 1 King and 1 Sofabed

Accessible by liftAdapterAir conditioningAlarm clock

Room Details and Photos

1/7

One Bedroom With Loft Suite

875 sqft • 1 King • 1 King • 1 Sofabed

Accessible by liftAdapterAdditional bathroomAir conditioning

Room Details and Photos

1/7

Deluxe One Bedroom Queen Suite with Kitchen

676 sqft • 1 Queen and 1 Sofabed

Accessible by liftAdapterAir conditioningAlarm clock

Room Details and Photos

1/6

Crystal Double Room with Two Double Beds

221 sqft • 2 Double

Accessible by liftAdapterAir conditioningAlarm clock

Room Details and Photos

1/6

Three-Bedroom Suite

1236 sqft • 1 King • 2 Single • 1 King • 1 Sofabed

Accessible by liftAdapterAdditional bathroomAir conditioning

Room Details and Photos

1/7

Deluxe Queen Room with Two Queen Beds and Sofa Bed

452 sqft • 2 Queen

Accessible by liftAdapterAir conditioningAlarm clock

Room Details and Photos

Location

The Crystal Lodge

4154 Village Green, Whistler, BC