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Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 9 Verified Reviews
Just 10 minutes’ drive from Departure Bay ferry terminal, this Nanaimo hotel features an on-site whiskey and wine bar. Free WiFi is offered in all areas. A fitness center is available for guest use. A refrigerator and a coffee machine are featured in every room at The Grand Hotel Nanaimo. A cable TV, a desk and a seating area are included. A hairdryer and free toiletries are provided in the bathroom. Select rooms enjoy a balcony. West Coast cuisine features in the daily menu at Grand Cru Restaurant. Guests can unwind in the lounge or on the garden patio after a day’s outing. A 24-hour reception offers added convenience. Nanaimo Airport is 30 minutes’ drive from The Nanaimo Grand Hotel. BC Ferries Duke Point terminal is 16 mi away.
Check-in:
After 16:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, guests must have their own valid credit card to make and guarantee a room reservation. At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Clean, large room, very good bed
- Location is the only thing this place has.
- This hotel was clean, quiet, and the staff were friendly. I enjoyed meeting Barkley in the lobby. He was such a treat.
Cons -
- I found it a little pricy and no breakfast except coffee/tea.???
- Extremely late check in, room was filthy, garbage left in room, construction next door, room smelled horrid, fridge froze drinks, bathroom linen stained, hair in shower, tub drain plugged, sheets no COVID protection here. No compensation from Management.
- The pillows were horrible, don't know what the material was, but they were extremely uncomfotable. The T.V color was totally off too.
Business Traveler (64)
Solo Traveler (106)
Traveling as Couple (207)
Family with Young Children (134)
Family with Teens (1)
Senior Traveler (1)
Group Traveler (33)
Room Options
Deluxe King Room
380 sqft • 1 King
Room Details and Photos
Queen Room
300 sqft • 2 Queen
Room Details and Photos
Queen Room with Two Queen Beds
300 sqft • 2 Double
Room Details and Photos
Location
The Grand Hotel Nanaimo
4898 Rutherford Road, Nanaimo, BC
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