- Overview & Photos
- Policies
- Amenities
- Reviews
- Rooms
- Map
Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 22 Verified Reviews
About
Serena Inn & Suites is offering accommodations in Sundance. The 3-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The hotel provides an indoor pool, hot tub and room service. At the hotel, each room has a desk. Guest rooms in Serena Inn & Suites are equipped with a flat-screen TV and free toiletries. Staff speak English, Gujarati and Hindi at the reception. Gillette-Campbell County Airport is 70 miles away.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- nice people
- Friendly and helpful staff. Good location and comfy bed. We enjoyed swimming with our granddaughter in the pool.
- Almost always happy with Best Western Inn hotels.
Cons -
- soooo dirty!!!! the toilet didn't work. Their were trash in the room from the previous people. Their was someone's hair on the pillows even! Could find the tv Remote so it looked under bed! gross!!! Found someone's cell phone. Just a dirty old place
- I understand due to COVID issue services including breakfast are limited. They may offer no breakfast or provide a limited one like the others. But, a bottle of water, one small fruit and a tiny bar in a bag doesn't count as "breakfast".
- Room was first floor and was humid not sure why Paint job in bathroom was bad splatters on ceiling and shower curtain
Top Quotes:
"Not far from Devil's Tower. Right on the Interstate."
"Courteous staff."
Business Traveler (3)
Solo Traveler (7)
Traveling as Couple (45)
Family with Young Children (20)
Family with Teens (6)
Senior Traveler (16)
Group Traveler (15)
Room Options
King Studio
324 sqft • 1 King
Room Details and Photos
Double Room
321 sqft • 2 Double
Room Details and Photos
Location
Serena Inn & Suites
2719 East Cleveland Street, Sundance, WY
Top Hotel Destinations
- Hotels
- North America
- United States
- Wyoming
- Sundance
- Serena Inn & Suites