4-Star Hotel

Hotel Sorrento

900 Madison Street, Seattle, WA - United States

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Amenities
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^$171

per night

4-Star Hotel

Hotel Sorrento

Name: Hotel Sorrento
Address: 900 Madison Street, Seattle, WA, 98104, United States
Telephone: 206-622-6400
Price range: $171 per night (Latest starting price for this hotel)
Rating: 8.5

900 Madison Street, Seattle, WA - United States

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Top Amenities:

Free Internet AccessRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly

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Guest Rating

8.5

Very Good

Based on 297 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.9

Hotel Staff

9.3

Overall Quality

8.3

Show 18 Verified Reviews

About

Gracing downtown with its breathtaking Italianate architecture for a century, the Sorrento is an oasis of luxury, and one of Seattle’s most recognized and cherished landmarks. Overlooking the downtown city skyline, the Sorrento is a most unique upscale hotel offering an intimate setting. As the longest running luxury hotel in Seattle, and recognized as the “grand dame” of Seattle, the Sorrento is defined by legendary hospitality, living up to its reputation as one of the finest hotel destinations in Seattle. Guests of this hotel will enter through the front entrance, framed with an elegant and lush garden offering couch seating. Fireplaces and table seating with black and cream colored umbrellas are also featured in the lobby's lounge area. Serving the neighborhood for over 30 years, Dunbar Room bar and restaurant and adjacent Fireside Room are the place to meet on First Hill.

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Features & Amenities

Highlighted Amenities:

Free Internet Access

Restaurant

Fitness Center

Spa

Pets Allowed

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Family Friendly

Amenities & Services:

Facilities for disabled guests available

Family rooms

Fitness center

Free Wi-Fi

Non-smoking property

Pets allowed (charges may apply)

Restaurant(s)

Spa services

Wheelchair accessible

Guest Rating

8.5

Very Good

Based on 297 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.9

Hotel Staff

9.3

Overall Quality

8.3

Pros +

It's a charming older hotel (1900's) in a great location and with a wonderful staff. There is even a resident ghost.
The staff was very helpful and eager to help. The room was kept clean, and we had clean towels every day.
Staff was amazing. Very cool atmosphere and live music on Friday and Saturday night.

Cons -

No
The hotel windows are paper thin and as a result, the road construction right in front of the hotel comes through loud and clear, starting at 5 am. Even casual conversations outside come through very clearly at the 5th floor room.
Rooms were sub par. No mini fridge. Loud traffic from the street. Unable to control temperature in room. We were initially not told that housekeeping only comes upon request so our towels and trash was not replaced until the last day.

Top Quotes:

"It was unique. A historical building that has been retained in its original style, but with modern conveniences."

"Excellent service, nice TV, just outside the Downtown area."

"Lovely rooms, friendly and helpful staff."

Business Traveler (18)

Solo Traveler (50)

Traveling as Couple (145)

Family with Young Children (54)

Family with Teens (8)

Senior Traveler (4)

Group Traveler (23)

10Verified Hotel Guest12/1/2023

It's a charming older hotel (1900's) in a great location and with a wonderful staff. There is even a resident ghost.

3Priscilla11/27/2023

The staff was very helpful and eager to help. The room was kept clean, and we had clean towels every day.

The hotel windows are paper thin and as a result, the road construction right in front of the hotel comes through loud and clear, starting at 5 am. Even casual conversations outside come through very clearly at the 5th floor room.

6Verified Hotel Guest3/8/2022

Staff was amazing. Very cool atmosphere and live music on Friday and Saturday night.

Rooms were sub par. No mini fridge. Loud traffic from the street. Unable to control temperature in room. We were initially not told that housekeeping only comes upon request so our towels and trash was not replaced until the last day.

10Diane8/12/2021

A unique experience, staying in a historic 112 year-old hotel. Exquisite architectural details, but highly maintained so that it felt completely updated and fresh.