2.5-Star Hotel

Hampton Inn By Hilton & Suites Norfolk-Airport, Va

1511 Usaa Drive, Norfolk, VA - United States
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Hampton Inn By Hilton & Suites Norfolk-Airport, Va
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$242
per night

2.5-Star Hotel

Hampton Inn By Hilton & Suites Norfolk-Airport, Va

1511 Usaa Drive, Norfolk, VA - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleKitchen/KitchenetteFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.4

Very Good

Based on 676 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.7

Hotel Staff

8.7

Overall Quality

8.4

Show 50 Verified Reviews

About

This Norfolk hotel is a 10-minute drive to the Norfolk Airport and offers a free shuttle. An indoor pool, business center and continental breakfast are all featured at this hotel. Every room at the Hampton Inn Norfolk is furnished with a work desk and a coffee maker. The spacious rooms are equipped with cable TV and free Wi-Fi. Norfolk-Airport Hampton Inn provided a continental breakfast every morning. Guests can use the gym or visit the on-site gift shop. Room service is also available. The Norfolk Botanical Gardens and Chesapeake Conference Center are a 10-minute drive from the Norfolk Hampton Inn and Suites. Virginia Beach oceanfront is only 15 minutes away.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Info:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Kids' pool
Kitchen
Non-smoking property
Pets allowed (charges may apply)
Shared kitchen
Wheelchair accessible

Guest Rating

8.4

Very Good

Based on 676 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.7

Hotel Staff

8.7

Overall Quality

8.4

Pros +

  • The staff upon arrival greeted while exceptional customer service. Everything explained especially the $150 refundable incidental they charge. Cleaning staff was nice. Breakfast was hotel breakfast and eatable.
  • Proximity to Airport was great, the room was clean and the staff was very friendly.
  • Clean, spacious rooms. Great continental breakfast for both selection and neatness. The staff were wonderful with cleaning the stations and keeping things topped off. The hotel location was also convenient and near the airport.

Cons -

  • The mold. Noise level, guest in hallway were loud late at night and staff did nothing,my room got maid service one time in the entire 5 night stay,only because I complained and ran out of towels,toilet paper to. And the trash over flowing in trashcan.
  • Hot water was lukewarm. Heater was self adjusting or something. I?d set it on 72 and wake up with it on 67. Fix the hot water and heater/air conditioner and I would have enjoyed my stay. Staff were friendly and professional.
  • Dated , rusty fixtures ,hole in the wall in the closet . Curtains had tiny holes. The room I got was right off the busy street so never quiet . Toilet low pressure and the sink backed up. I wanted to ask for another room but just endured the few days.

Business Traveler (127)

Solo Traveler (229)

Traveling as Couple (369)

Family with Young Children (375)

Family with Teens (7)

Senior Traveler (7)

Group Traveler (54)

4
6/5/2025
The mold. Noise level, guest in hallway were loud late at night and staff did nothing,my room got maid service one time in the entire 5 night stay,only because I complained and ran out of towels,toilet paper to. And the trash over flowing in trashcan.
8
2/26/2025
Hot water was lukewarm. Heater was self adjusting or something. I?d set it on 72 and wake up with it on 67. Fix the hot water and heater/air conditioner and I would have enjoyed my stay. Staff were friendly and professional.
7
2/19/2025
The staff upon arrival greeted while exceptional customer service. Everything explained especially the $150 refundable incidental they charge. Cleaning staff was nice. Breakfast was hotel breakfast and eatable.
Dated , rusty fixtures ,hole in the wall in the closet . Curtains had tiny holes. The room I got was right off the busy street so never quiet . Toilet low pressure and the sink backed up. I wanted to ask for another room but just endured the few days.
10
1/14/2025
Proximity to Airport was great, the room was clean and the staff was very friendly.

Room Options

Queen Room

sqft • 1 Queen

ClosetDeskIron and ironing board

Room Details and Photos

1/6

2 Queen beds studio accessible with tub non-smoking

334 sqft • 2 Queen

Accessible roomBath or ShowerCoffee/tea machineHair dryer

Room Details and Photos

1/4

King Room with Bath Tub - Mobility Accessible/Non-Smoking

248 sqft • 1 King

Accessible roomCoffee/tea machineNonsmokingPhone

Room Details and Photos

Studio

sqft

ClosetDeskIron and ironing board

Room Details and Photos

1/9

1 King Accessible Tub Studio Non-Smoking

323 sqft • 2 Double

Accessible roomAir conditioningAlarm clockBathrobe(s)

Room Details and Photos

Location

Hampton Inn By Hilton & Suites Norfolk-Airport, Va

1511 Usaa Drive, Norfolk, VA