2-Star Hotel

The Symphony Inn & Suites

11744 Southwest Freeway, Houston, TX - United States

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Amenities
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^$57

per night

2-Star Hotel

The Symphony Inn & Suites

11744 Southwest Freeway, Houston, TX - United States

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Top Amenities:

Free Internet AccessFree ParkingHandicapped Rooms/FacilitiesNo Smoking Rooms/Facilities

Show All Amenities

Guest Rating

6.9

Pleasant

Based on 169 reviews

Location Of Hotel

7.9

Hotel Cleanliness

7.4

Hotel Staff

7.9

Overall Quality

6.9

Show 6 Verified Reviews

About

Easily accessible from major area highways and close to downtown Houston, this hotel has spacious guest rooms featuring microwaves and refrigerators. Coffee and juice is available at all times in the lobby. The Symphony Inn and Suites features free Wi-Fi and in-room CD and DVD players. Guests can also enjoy free in-room movie channels and 24-hour coffee in the lobby. Brazos Bend State Park, the Fort Bend Museum and the George Observatory are all situated near the Symphony Inn. The Houston Zoo and Minute Maid Park are also nearby.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access

Free Parking

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Amenities & Services:

Facilities for disabled guests available

Free Wi-Fi

Free parking

Non-smoking rooms available

Guest Rating

6.9

Pleasant

Based on 169 reviews

Location Of Hotel

7.9

Hotel Cleanliness

7.4

Hotel Staff

7.9

Overall Quality

6.9

Pros +

Nothing at all
The roo was very spacious.
Was able to park in Front of room with microwave

Cons -

When I was in bed to take a nap, the manager let two workers in to do tile work in the bathroom. Also, I specifically requested a handicap room with shower but got a handicap room with a bathtub I would have to climb over before showering inside.
The bed sheets were dirty, the couches were stained bad. There was roaches and they let us check in and we left and when we came back our card was deactivated and it was a whole process to get it back on.
There was roaches in the room, a lot of noise and traffic in the room next to mine. I donÂ¿t believe that the room was in a safe area.

Business Traveler (25)

Solo Traveler (28)

Traveling as Couple (16)

Family with Young Children (8)

Family with Teens (1)

Senior Traveler (1)

Group Traveler (5)

4

When I was in bed to take a nap, the manager let two workers in to do tile work in the bathroom. Also, I specifically requested a handicap room with shower but got a handicap room with a bathtub I would have to climb over before showering inside.

1

Nothing at all

The bed sheets were dirty, the couches were stained bad. There was roaches and they let us check in and we left and when we came back our card was deactivated and it was a whole process to get it back on.

1

The roo was very spacious.

There was roaches in the room, a lot of noise and traffic in the room next to mine. I donÂ¿t believe that the room was in a safe area.

4

Was able to park in Front of room with microwave

@ approximately 3 am batteries in smoke detector ran low and unit started chirping waking me up. I was so tired I just wanted to go back 2 sleep..after 3rd wakeup I called front desk & complained.I had to get dressed, retrieve new key,& move all my items.

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