3 Star Hotel
Holiday Inn Express And Suites Houston - Memorial City Centre By IHG

About
Located in Houston, a 16-minute walk from CityCentre, Holiday Inn Express & Suites Memorial – CityCentre by IHG provides accommodations with a fitness center, free private parking, a shared lounge and a restaurant. With free WiFi, this 3-star hotel offers a 24-hour front desk and an ATM. The hotel has an outdoor swimming pool and a concierge service. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a fridge, a microwave, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Holiday Inn Express & Suites Memorial – CityCentre by IHG, every room comes with a seating area. Buffet and American breakfast options are available at the accommodation. A business center and vending machines with snacks and drinks are available on site at Holiday Inn Express & Suites Memorial – CityCentre by IHG. Memorial Park is 9.1 miles from the hotel, while Houston Arboretum and Nature Center is 10 miles away. William P. Hobby Airport is 24 miles from the property.
Guest Rating
Very Good
Cleanliness
Comfort
Value
Location
Satisfaction
Room Options
Standard Room
302 sqft • 1 King or 2 Single
Room Details and Photos
1 King Bed Standard
302 sqft • 1 King
Room Details and Photos
2 Queen Beds Standard
302 sqft • 2 Queen
Room Details and Photos
Double Suite - Mobility Access Tub/Non-Smoking
496 sqft • 1 King and 1 Sofabed
Room Details and Photos
Queen Suite with Two Queen Beds Hearing Accessible Bathtub - Non-Smoking
603 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Suite 1 Bed Accessible Roll In Shower Non-Smoking
sqft • 1 Single
Room Details and Photos
Suite 2 Bed Hearing Accessible Roll-in Shower Non-Smoking
sqft • 2 Single
Room Details and Photos
Standard Room
302 sqft • 1 King or 2 Queen
Room Details and Photos
Holiday Inn Express And Suites Houston - Memorial City Centre By IHG - All Inclusive Reviews Rating
Very Good
Review summary
This hotel receives high praise for its cleanliness, with guests consistently noting the spacious and well-maintained rooms. Reviewers appreciate the friendly and professional staff, as well as the excellent breakfast offerings, which contribute to a comfortable stay. Additionally, the hotel's great location near restaurants and shopping, coupled with ample free parking, enhances its overall value for money.
Cleanliness
Comfort
Value
Location
Satisfaction
Jim
•Posted on: 1-8-2026
We LOVED it! The hotel felt brand new, and I really liked the ambience. It’s located right in the city, making it convenient and easy to get anywhere. The room and overall facilities were very good, and the breakfast was delicious. The only issue was that one of the bathroom tiles was loose. We stayed in a suite, but all the suite rooms face the side of the building; I would have preferred a room facing the road, though this may have been designed to reduce noise. Overall, we had a great time and truly enjoyed our stay.
This may be common in Houston, but getting into the hotel felt like you needed to be Michael Schumacher. When exiting the highway, you have to cross four lanes within about 500 meters and brake hard to make the entrance. Coming from Toronto, this was a new experience for us. We were driving a large Jeep with 35-inch tires, and luckily its sheer size seemed to make other drivers slow down. The hotel entrance is also poorly marked—we missed it three times during our three-day stay. Since the road is one-way with fast-moving traffic, missing the entrance means you have to loop around and try again.
Tyrah
•Posted on: 12-22-2025
Great property, good location
Elevators a little slow and halls warm
Maria
•Posted on: 8-25-2025
Very clean, spacious, and the breakfast was great. plenty of parking with security
Amy
•Posted on: 2-18-2025
I thought I would have a problem, as I booked two queens, but as a special request asked for a room downstairs (as I am mildly disabled). The hotel got back to me promptly and said they could accommodate my request but only with a King bed (vs the 2 Queens i requested). I emailed and called to let them know i needed to two queens and definitely not 1 king. Hotel staff was understanding and patient (I was, unfortunately, terse with her, but she handled it like a pro!). She made sure the hotel was aware of my request for the two beds. The hotel, again, promptly emailed me back letting me know that they would have the 2 queens for my party. Their responses were quick and most definitely professional! As was the front desk clerk I spoke to on the phone. We didn't get in until after 9, but the front desk clerk at that time was very helpful and also very professional. The room was clean and comfortable. The beds were a little on the softer side, which was nice after a long drive. The location was excellent. Near many restaurants and the grocery store we needed. Check in and out was a breeze and the price was reasonable for the quality of the room (which was excellent). Will definitely stay again and recommend to all!
There wasn't anything I really disliked except, maybe, the initial confusion over the bed situation, but that was also partly my own fault and it was handled well with a good resolution.
Jaime
•Posted on: 12-9-2024
The location was great for our trip. The room was super clean and it did not have any unusual smells.
I didn’t like the breakfast, the eggs tasted very artificial, the biscuits were not fresh, the sausage was the link-style and not the patty style and this location did not have the Texas-size waffle only kid-size pancakes. Breakfast was disappointing
Shawn
•Posted on: 11-11-2024
Nice location, restaurants and stores in close proximity.
The floor was pretty dirty but other than that i have no complaints
Veronica
•Posted on: 10-29-2024
Rooms where comfortable
Christine
•Posted on: 8-3-2024
Quick and easy check-in & check-out process. Courteous Staff. Spaceous, clean & comfortable room. Soft Linen with soft and firm pillows to choose. Well stocked buffet breakfast. Quiet and new hotel.
N/A
Wilson
•Posted on: 7-29-2024
Washer/Dryer good quality. Great space in the rooms. Overall nice hotel.
A piece of the wall in the shower cracked. Pricing of snacks expensive for guests.
Andrew
•Posted on: 7-25-2024
Friendly, helpful staff, well equipped room and breakfast which was much better than expected. Good location and excellent value for money.
Nothing
Showing 1-10 of 45 reviews
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Holiday Inn Express And Suites Houston - Memorial City Centre By IHG
10500 Katy Freeway, Houston, TX
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