2.5-Star Hotel

SureStay Plus Hotel By Best Western Portland Route 52 West

9239 Hwy 52, Portland, TN - United States
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SureStay Plus Hotel By Best Western Portland Route 52 West
1/24
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  • Amenities
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$86
per night

2.5-Star Hotel

SureStay Plus Hotel By Best Western Portland Route 52 West

9239 Hwy 52, Portland, TN - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

6.6

Pleasant

Based on 364 reviews

Location Of Hotel

8.1

Hotel Cleanliness

7.4

Hotel Staff

8

Overall Quality

6.6

Show 26 Verified Reviews

About

Featuring 3-star accommodations, SureStay Plus Hotel By Best Western Portland Route 52 West is located in Portland, 29 miles from Sloan Convention Center and 29 miles from CrossWinds Golf Course. Among the facilities of this property are a restaurant, a 24-hour front desk and an ATM, along with free WiFi throughout the property. An American breakfast is available at the hotel. Paul Walker Golf Course is 30 miles from SureStay Plus Hotel By Best Western Portland Route 52 West, while Aviation Heritage Park is 26 miles away. Nashville International Airport is 40 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Internet access
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Indoor pool
Microwave
Non-smoking property
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

6.6

Pleasant

Based on 364 reviews

Location Of Hotel

8.1

Hotel Cleanliness

7.4

Hotel Staff

8

Overall Quality

6.6

Pros +

  • The bed appeared to be clean and the rate was fairly cheap
  • We have used this property in the past It was okay in the past
  • Nice clean rooms. Overall hotel was good.

Cons -

  • Shower was dirty and had used towels still left in the room, floors were dirty, breakfast was minimal and not as advertised, room smelled like smoke, connected restaurant was loud which leaked into the room (quiet after 11pm)
  • The property is in great decline There were people staying in a back stairwell There was trash there and it was smelly in the room and through out the open areas- Hall and stairs The staff were trying all that was possible being understaffed Not good!
  • Indoor pool was not operating. That was one reason I booked the hotel for my kids. 2 days in a row, no milk for cereal, so that was a waste of a bowl and cereal, why not put a note on it.

Business Traveler (38)

Solo Traveler (42)

Traveling as Couple (135)

Family with Young Children (115)

Family with Teens (4)

Senior Traveler (3)

Group Traveler (39)

5
4/22/2025
The bed appeared to be clean and the rate was fairly cheap
Shower was dirty and had used towels still left in the room, floors were dirty, breakfast was minimal and not as advertised, room smelled like smoke, connected restaurant was loud which leaked into the room (quiet after 11pm)
3
4/15/2025
We have used this property in the past It was okay in the past
The property is in great decline There were people staying in a back stairwell There was trash there and it was smelly in the room and through out the open areas- Hall and stairs The staff were trying all that was possible being understaffed Not good!
7
11/19/2024
Nice clean rooms. Overall hotel was good.
Indoor pool was not operating. That was one reason I booked the hotel for my kids. 2 days in a row, no milk for cereal, so that was a waste of a bowl and cereal, why not put a note on it.
2
11/15/2024
The location
It was dirty. Everything was absolutely dirty. Pull out bed had literal dirt on it. No blankets or sheets for the pull out. Shower had brown stains in the tub.

Room Options

1/3

2 Queen Beds Non-Smoling with Sofa Bed

356 sqft • 2 Queen

Blackout curtainsCoffee/tea machineDaily housekeepingDesk

Room Details and Photos

1/6

King Room with Sofa Bed

351 sqft • 1 King and 1 Sofabed

Flat-screen TVMicrowaveRefrigeratorToilet paper

Room Details and Photos

1/4

1 King Bed Non-Smoking

356 sqft • 1 King

Air conditioningBlackout curtainsClosetCoffee/tea machine

Room Details and Photos

1/5

Queen Room with Two Queen Beds - Disability Access

376 sqft • 2 Queen and 1 Sofabed

Accessible bath/showerAccessible roomToilet paper

Room Details and Photos

Location

SureStay Plus Hotel By Best Western Portland Route 52 West

9239 Hwy 52, Portland, TN