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Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 78 Verified Reviews
Historic Graceland, Tennessee is less than 15 minutes’ drive from the Best Western Plus Gen X Inn. Cable TV with HBO and free Wi-Fi is offered in every room. All of the rooms at this hotel provide a refrigerator and tea- and coffee-making facilities. Guests will enjoy the on-site fitness and business centers as well as the 24-hour front desk. Express check-in is also available. Memphis city center is 5 minutes’ car ride from the hotel and the National Civil Rights Museum is 10 minutes’ drive away. The Memphis International Airport is located 10 miles from the Gen X Inn.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Room and lobby was nice
- Location
- The location, and nothing else. THEY HAVE BED BUGS AND DONT CARE!
Cons -
- Absolutely NO SECURITY 3 vehicles broken into the first night window busted and everything stolen out of vehicle-1 belonged to a member of our party-razor wire top of metal fence-terrible unsafe part of town-mgmt was the RUDEST I have EVER experienced
- Half cooked food staff wasn?t friendly no fitness center
- BED BUGS BED BUGS BED BUGS. Hotel management does not care about clients, wont take your calls or return them, wont take accountability, and will never admit they have a bed bug issue. They wont provide pest inspection documents to corporate either. BAD!
Top Quotes:
"Great staff, great comp breakfast."
"The room was clean and spacious."
"The hotel is near Downtown, which is a plus."
Business Traveler (175)
Solo Traveler (240)
Traveling as Couple (642)
Family with Young Children (288)
Family with Teens (14)
Senior Traveler (7)
Group Traveler (100)
Room Options
King Room - Non-Smoking
sqft • 1 King
Room Details and Photos
Queen Room with Two Queen Beds - Non-Smoking
300 sqft • 2 Queen
Room Details and Photos
2 Queen Beds
302 sqft • 2 Double
Room Details and Photos
Location
Best Western Plus Gen X Inn
1177 Madison Avenue, Memphis, TN
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