3.5-Star Hotel

Crowne Plaza Memphis Downtown By IHG

300 North Second Street, Memphis, TN - United States
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Crowne Plaza Memphis Downtown By IHG
1/91
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$179
per night

3.5-Star Hotel

Crowne Plaza Memphis Downtown By IHG

300 North Second Street, Memphis, TN - United States
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolAirport ShuttleRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesKid Friendly
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Guest Rating

7

Good

Based on 1574 reviews

Location Of Hotel

7.6

Hotel Cleanliness

7.4

Hotel Staff

8.1

Overall Quality

7

Show 78 Verified Reviews

Located in Memphis city center, this hotel is just 15 minutes’ walk from the bars and restaurants of Beale Street. It features an on-site restaurant, outdoor pool, and free Wi-Fi. A flat-screen cable TV with pay-per-view movie channels is included in the contemporary guest rooms at Crowne Plaza Memphis Downtown. A work desk and coffee-making facilities including a mini-fridge are provided. The modern Notes & Provisions Restaurant and Bar is open for breakfast, lunch, and dinner. It features a full-service bar and serves a variety of dishes. Guests can browse the Memphis Crowne Plaza’s gift shop or work out in the on-site fitness center. A business center is located off of the 24-hour lobby. A transfer service is based on availability and travels within a 3 mi radius of the property. The Cook Convention Center is less than 5 minutes’ walk from the Downtown Memphis Crown Plaza. The Pyramid Arena is less than 10 minutes away on foot.

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool #1: Closed from Fri, Dec 20, 2024 until Thu, May 29, 2025 You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Kid Friendly

Amenities & Services:

Additional cleanliness protocols in place
Airport shuttle (charges may apply)
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Indoor pool
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

Guest Rating

7

Good

Based on 1574 reviews

Location Of Hotel

7.6

Hotel Cleanliness

7.4

Hotel Staff

8.1

Overall Quality

7

Pros +

  • It is very close to a lot of the downtown attractions and an easy walk to the convention center.
  • The location was convenient, the staff were friendly and attentive. The shuttle service was excellent.
  • The staff. The quality of the food.

Cons -

  • Yikes. As of Dec 2024, this place needs updating and even big renos. The rooms are out of date and barely working. Also, someone was allowed to have really loud barking dogs and leave them alone in their room for hours.
  • I had to keep reminding them to provide clean towels.
  • The lack of true restaurant hours. The hotel felt like a corporate check the box hotel.

Top Quotes:

"Great location with free shuttle to Beale Street. "

"The decor of the hotel was very pleasing. "

"Friendly, helpful staff. "

Business Traveler (173)

Solo Traveler (209)

Traveling as Couple (790)

Family with Young Children (306)

Family with Teens (69)

Senior Traveler (29)

Group Traveler (208)

7
12/9/2024
It is very close to a lot of the downtown attractions and an easy walk to the convention center.
Yikes. As of Dec 2024, this place needs updating and even big renos. The rooms are out of date and barely working. Also, someone was allowed to have really loud barking dogs and leave them alone in their room for hours.
10
8/20/2024
The location was convenient, the staff were friendly and attentive. The shuttle service was excellent.
I had to keep reminding them to provide clean towels.
5
5/15/2024
The staff. The quality of the food.
The lack of true restaurant hours. The hotel felt like a corporate check the box hotel.
1
4/18/2024
The location wasn¿t too bad
ultimately we were moved to four different hotel rooms. There was no hot water! and at 730 AM housekeeping walked into our room without knocking and eight in the morning the morning began banging on the door yelling out housekeeping just to go next door

Room Options

1/4

Standard King Room - High Floor

300 sqft • 1 King

Crib(s)Hand sanitiserIndividual air conditioning

Room Details and Photos

1/4

Standard Room

300 sqft • 1 King or 2 Double

Accessible by liftAdditional toiletAir conditioningAlarm clock

Room Details and Photos

1/5

Deluxe Double Room with Two Double Beds

425 sqft • 2 Double

Accessible by liftAdditional toiletAir conditioningAlarm clock

Room Details and Photos

1/6

One-Bedroom Suite with Sofa Bed

sqft • 1 King and 1 Sofabed

Crib(s)Hand sanitiserIndividual air conditioning

Room Details and Photos

Location

Crowne Plaza Memphis Downtown By IHG

300 North Second Street, Memphis, TN