3-Star Hotel

Homewood Suites By Hilton Memphis-Hacks Cross

3583 Hacks Cross Road, Memphis, TN - United States
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Homewood Suites By Hilton Memphis-Hacks Cross
1/30
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$93
per night

3-Star Hotel

Homewood Suites By Hilton Memphis-Hacks Cross

3583 Hacks Cross Road, Memphis, TN - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.3

Good

Based on 429 reviews

Location Of Hotel

8.5

Hotel Cleanliness

7.5

Hotel Staff

8.3

Overall Quality

7.3

Show 83 Verified Reviews

About

Featuring barbecue facilities, Homewood Suites by Hilton Southwind - Hacks Cross is located in Memphis in the Tennessee region, 14 miles from Graceland and 16 miles from Stax Museum of American Soul Music. This 3-star hotel offers a 24-hour front desk and luggage storage space. The hotel provides an outdoor swimming pool, fitness center and a shared kitchen. Guest rooms at the hotel are equipped with a TV and a kitchen. All guest rooms at Homewood Suites by Hilton Southwind - Hacks Cross include air conditioning and a desk. The accommodation offers a buffet or Full English/Irish breakfast. Brown Park is 17 miles from Homewood Suites by Hilton Southwind - Hacks Cross, while Memphis Rock ‘n’ Soul Museum is 18 miles away. Memphis International Airport is 10 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Kitchen
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Shared kitchen
Tennis court & equipment
Wheelchair accessible

Guest Rating

7.3

Good

Based on 429 reviews

Location Of Hotel

8.5

Hotel Cleanliness

7.5

Hotel Staff

8.3

Overall Quality

7.3

Pros +

  • Location
  • The location
  • I loved the friendly front desk associates and the spacious rooms.

Cons -

  • Did not have room I booked was not made aware till check in. No cribs available. Both treadmills in gym broken. Beat up furniture in room, wallpaper peeling off the walls, dirty dishes in room. Loud air conditioner. Cancelled our other reservation
  • No hot water or clean dishes
  • My problem was the breakfast attendant. She had no desire to refill the breakfast. When we arrived at 9:30a ALL the food was gone, no eggs, no juice, cereal was low, the sausages looked dry and the line was long for waffles. We did not eat.

Business Traveler (74)

Solo Traveler (101)

Traveling as Couple (242)

Family with Young Children (215)

Family with Teens (16)

Senior Traveler (3)

Group Traveler (65)

3
4/19/2025
Location
Did not have room I booked was not made aware till check in. No cribs available. Both treadmills in gym broken. Beat up furniture in room, wallpaper peeling off the walls, dirty dishes in room. Loud air conditioner. Cancelled our other reservation
2
3/22/2025
The location
No hot water or clean dishes
3
2/11/2025
I loved the friendly front desk associates and the spacious rooms.
My problem was the breakfast attendant. She had no desire to refill the breakfast. When we arrived at 9:30a ALL the food was gone, no eggs, no juice, cereal was low, the sausages looked dry and the line was long for waffles. We did not eat.
1
12/24/2024
I went into the room to look at it and initially thought it was lovely. Then I saw food on the floor near the sofa bed. I was goj g to use the phone to ask the room to be cleaned but noticed a bed bog on the white linen. I was not issued a refund.

Room Options

1/4

1 Bedroom Suite 1 King Non-Smoking

431 sqft • 1 King

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

1/4

2 Queen Mobility Hearing Accessible Tub Suite Non-Smoking

431 sqft • 1 King or 2 King

Accessible roomAir conditioningAlarm clockBlackout curtains

Room Details and Photos

1 Bedroom Accessible

sqft

Accessible room

Room Details and Photos

1/2

2 King or 1 King Mobility Hearing Accessible Tub Non-Smoking

442 sqft • 1 King and 1 Sofabed

Accessible roomAdditional bathroomAir conditioningAlarm clock

Room Details and Photos

1/3

2 King 1 Bedroom Deluxe Suite Non-Smoking

442 sqft • 2 King

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

1/7

2 King or 1 King 2 Bedroom Suite Non-Smoking

431 sqft • 2 Queen

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

1/4

Suite with Two Queen Beds and Tub - Mobility and Hearing Access/Non-Smoking

351 sqft • 1 Queen

Accessible roomAir conditioningCoffee/tea machineDesk

Room Details and Photos

1/5

Deluxe One-Bedroom Suite - Non-Smoking

451 sqft • 1 King • 1 King

Air conditioningBath or ShowerCoffee/tea machineDesk

Room Details and Photos

Location

Homewood Suites By Hilton Memphis-Hacks Cross

3583 Hacks Cross Road, Memphis, TN