2.5-Star Hotel

Hyatt House Nashville/Franklin/Cool Springs

3501 Mallory Lane, Franklin, TN - United States

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Hyatt House Nashville/Franklin/Cool Springs

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Policies
Amenities
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^$167

per night

2.5-Star Hotel

Hyatt House Nashville/Franklin/Cool Springs

3501 Mallory Lane, Franklin, TN - United States

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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly

Show All Amenities

Guest Rating

9.1

Exceptional

Based on 333 reviews

Location Of Hotel

9.5

Hotel Cleanliness

9.6

Hotel Staff

9.4

Overall Quality

9.1

Show 17 Verified Reviews

About

Located in Franklin, 18 miles from Bridgestone Arena, Hyatt House Nashville/Franklin/Cool Springs has accommodations with a shared lounge, free private parking, a bar and barbecue facilities. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. All rooms at the hotel feature air conditioning and a desk. Ryman Auditorium is 18 miles from Hyatt House Nashville/Franklin/Cool Springs, while Lane Motor Museum is 18 miles from the property. Nashville International Airport is 17 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Features & Amenities

Highlighted Amenities:

Free Internet Access

Free Parking

Health Services

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Family Friendly

Kid Friendly

Amenities & Services:

Additional cleanliness protocols in place

Facilities for disabled guests available

Free Wi-Fi

Free parking

Kid-friendly dining

Non-smoking property

Refrigerator

Wheelchair accessible

Guest Rating

9.1

Exceptional

Based on 333 reviews

Location Of Hotel

9.5

Hotel Cleanliness

9.6

Hotel Staff

9.4

Overall Quality

9.1

Pros +

I was so mad about them not having the room that I paid for that I couldn?t enjoy the rest of the stay.
Location
Very nice

Cons -

I paid for a double bed room, but all they had was a single king room when I arrived.
The rooms were not clean. There was someone else?s left over take out food in the mini fridge. Only one elevator in the lobby worked and for one period of time neither worked.
Being charge 2times and getting to go back and getting stuck between two

Business Traveler (31)

Solo Traveler (31)

Traveling as Couple (105)

Family with Young Children (43)

Family with Teens (4)

Group Traveler (19)

1

4/15/2025

I was so mad about them not having the room that I paid for that I couldn?t enjoy the rest of the stay.

I paid for a double bed room, but all they had was a single king room when I arrived.

1

3/11/2025

Location

The rooms were not clean. There was someone else?s left over take out food in the mini fridge. Only one elevator in the lobby worked and for one period of time neither worked.

2

12/3/2024

Very nice

Being charge 2times and getting to go back and getting stuck between two

10

11/27/2024

$$ The cost

Room Options